Location is fine if you would like to visit Tonbridge School. Very convenient, less than 10 minutes walk from Tonbridge station. But the bed is too soft.
真实旅客
Hotels.com真实住客点评
6/10 好
2017 年 11 月 10 日
polly
polly,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 9 日
Dominic
Dominic,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 7 日
This is not a best western hotel
We booked last minute under the impression that this hotel was part of the best western group
According to Various google searches
But became very obvious upon arrival that the standards and decor were not what you would expect from a best western hotel
Carpets were filthy, dusty surfaces , no plug which didn't matter as the sink took ages to drain away
Mattress was uncomfortable and noisy due to springs
Pre booked so felt we wouldn't get our money back if cancelled after checkin
Very disappointing as the photos do not give a true impression of what was probably a nice coachhouse several years ago
Amanda
Amanda,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 7 日
Guy
Guy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 7 日
Comfortable
Have stayed regularly and always enjoyed my stay. Comfortably and convenient to high street.
lorna
lorna,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 5 日
Bed was comfortable we had a goodnight
priscilla
priscilla,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 2 日
Great location, friendly, helpful staff
Friendly staff, great location and within easy walking distance to the train station, rooms are a little tired but comfortable. On site parking available foc but quite tight in places.
Philippa
Philippa,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 27 日
dirty room, shower would not stay up, rusty drain in bath, unfreindly staff
anthony
anthony,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 15 日
Stuart
Stuart,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
James
James,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 8 日
Nik
Nik,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Rodney
Rodney,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 16 日
Few problems
Booked us into room 14 which was cold.
Spoke to reception who informed me that there was no heating in this room. Told them that we could not shower bathroom freezing and to sleep would be too cold.
Very good and we got transferred to room 109 which was lovely but found out cold tap
Didn’t work.
No a hassle for us and room wax warm.
Breakfast great and staff are friendly and helpful
Margaret
Margaret,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 8 日
Could do with a revamp
Fantastic service from staff, breakfast really tasty. Carpet had rip in,bathroom had only net and no privacy covering so when lights on rooms opposite or houses opposite can potentially see through. Was truly shocked this is a Best Western Hotel
Andrea
Andrea,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 5 日
Almost fine
Good location on Tonbridge High Street, decent price at the last minute. Staff friendly when around.
However, the room was cold and the radiator didn't work; there was no cover on the mattress (sheet straight onto mattress is weird); and the shower was dirty and didn't work properly.
Shower: body hair on the wall and shower curtain, water pressure/temperature awful. The water was so hot, and the cold pressure so low, that a hot low pressure dribble was all I could achieve. It was as disappointing a start to the day as it sounds.
There was no one at reception when I checked out.
It's an old 'characterful' building, but there's no excuse for the dirty shower.
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 25 日
Could be better
Old building so expected some issues but shower was not good, I’m not tall and had to bob down to get showered and the temperature was impossible to get reasonable!
Also not doing evening meals even tho the welcome pack in your room gives meal times for evening meals!?
Room on Road front so noisy!
Scott
Scott,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 25 日
Pleasant Stay
Pleasantly surprised after reading negative reviews. Staff were friendly and helpful. Room was warm, clean and comfortable. Yes, the floors creaked but its what you would expect in an old building such as this. Plenty of hot water for bath/shower. However shower lost pressure due to lots of people showering at the same time each morning. There was a good choice for breakfast and cooked to order. Excellent location in the centre of town.
Alan
Alan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 25 日
Kevin
Kevin,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 23 日
Shockingly Awful
The only positive is the staff were friendly. The state of the place is not what is shown on the website. When we arrived and were shown to our twin room, we walked into a furnace. The room was so hot, we turned to radiator off straight away and opened the windows. We had to leave them open. After we came back for the night the radiator was still so hot you couldnt put your hand on it. I only slept for two hours as my mattress was so old and the springs were loud and digging in to me. The following day i went to the front desk and told them we were leaving and not staying the second night. He offered us a different room and we accepted. The room was just as hot, he turned off the radiator. Now being on the ground floor we couldnt leave the windows open. When we came back that evening there was only one small light working in the hall. It was really dark.Going in to the room it was as hot as we had left it, the radiator still hot. Also the doors to the rooms are NOT fire doors and the catches don't lock. My mattress was not quite as bad, but the other one was. When i told them that we hadn't slept well and about the lights not working. He did not have anything to say. Not so much as a sorry or either a discount or complementary breakfast. Nothing. It is a Best Western Hotel, we expected more. A total rip off. Do not believe the photos on here or the website, it does not reflect the state of the place.
Michelle
Michelle,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 16 日
My fourth stay at this hotel friendly staff large breakfast very conveniantly located.
Lorraine
Lorraine,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 16 日
Great location, classic building.
This is an old building so, if you like creaking floorboards and a warren of rooms, it is your sort of place. Conveniently located at the top of Tonbridge High Street, with car parking, it provides easy access to the surrounding area. Breakfast was excellent.
J
J,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 12 日
lorna
lorna,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 11 日
Great location
Clean and tidy room, comfortable bed and great location