At check-in the gentleman who checked me in was quit rude. Did not welcome me or explain the facilities offered at this hotel. I had to ask questions about everything, parking Wi-Fi local restaurants breakfast. In the morning at checkout the young lady was the same, quit rude, short answers, not very warm or friendly. At breakfast- the same. I’m not recommending this hotel as I’m sure there are better hotels and services in Augsburg 😡😡