Cottonwood Suites Boise Riverside Downtown offers a tranquil escape in the heart of West End. Enjoy a refreshing start with to-go breakfast, then unwind at the sauna or steam room. With an indoor and outdoor pool, 24-hour business center, and free in-room WiFi, this hotel provides ample opportunities to work and play.
At Cottonwood Suites Boise Riverside Downtown, you'll be just a 5-minute drive from Boise Towne Square Mall and Boise State University. Guests can relax at the hot tub, work out at the fitness center, or grab a bite to eat at the restaurant. There's an indoor pool and an outdoor pool, and in-room conveniences include refrigerators and microwaves.
At a glance
DONE
Hotel size
111 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
DONE
Transfers
Free airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast each morning 6:00 AM–10:00 AM
Restaurant
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Ski lessons nearby
Snowboarding nearby
Working away
24-hour business center
Meeting rooms
Computer station
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Facilities
1 building/tower
Built in 1975
Fitness center
An outdoor pool
An indoor pool
Hot tub
Sauna
Steam room
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch LCD TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Housekeeping once per stay
Connecting/adjoining rooms available
Recycling
Fees & policies
Refundable deposits
Deposit: USD 50 per stay
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: USD 25 per stay
Pets are allowed for an extra charge of USD 25 per pet, per stay
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 11:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Boise Riverside
Cottonwood Suites Boise Riverside Downtown Hotel
Riverside Boise
Shilo Inn Boise
Shilo Inn Boise Riverside
Shilo Inn Riverside
Shilo Inn Riverside Boise
Shilo Inn Riverside Hotel
Shilo Inn Riverside Hotel Boise
Cottonwood Suites Boise Riverside Downtown Hotel
Cottonwood Suites Riverside Downtown Hotel
Cottonwood Suites Boise Riverside Downtown
Cottonwood Suites Riverside Downtown
Shilo Inn Boise Riverside Hotel Boise
Cottonwood Suites Boise Riverside Downtown Boise
Cottonwood Suites Boise Riverside Downtown Hotel Boise
Frequently asked questions
Does Cottonwood Suites Boise Riverside Downtown offer free cancellation for a full refund?
Yes, Cottonwood Suites Boise Riverside Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cottonwood Suites Boise Riverside Downtown?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at Cottonwood Suites Boise Riverside Downtown?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of USD 25 per pet, per stay, and there's also a deposit of USD 25 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Cottonwood Suites Boise Riverside Downtown?
Yes, there's free self parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Cottonwood Suites Boise Riverside Downtown?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Cottonwood Suites Boise Riverside Downtown?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Cottonwood Suites Boise Riverside Downtown and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Relax in the hot tub and take invigorating swims in the indoor and outdoor pools. Cottonwood Suites Boise Riverside Downtown also has a sauna and a steam room.
Are there restaurants at or near Cottonwood Suites Boise Riverside Downtown?
Yes, there's an onsite restaurant.
What's the area around Cottonwood Suites Boise Riverside Downtown like?
Cottonwood Suites Boise Riverside Downtown is in West End, a short 10-minute drive from Boise Airport (BOI) and 16 minutes' walk from Ann Morrison Park.
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All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.6
Cleanliness
8.0
Location
8.6
Staff & service
6.8
Property conditions & facilities
Reviews
Verified
2/10 Poor
Nov 22, 2020
during my stay the hotel burnt down. was still charged the ENTIRE RATE after I was told I would be refunded it, minus the first night. Literally something out of a movie.
Verified traveler
3-night trip
Verified
2/10 Poor
Nov 20, 2020
The place get on fire 🔥 my family had to wait outside the whole night
Verified traveler
1-night trip
Verified
2/10 Poor
Nov 20, 2020
Hotel on fire
The hotel had a fire at 4 am and everyone had to evacuate. The hotel was dirty and not up to date. .do not stay here
ryan
ryan, 3-night trip
Verified
2/10 Poor
Nov 16, 2020
What a dump
What a dump. I paid way too much for way too little.
Verified traveler
2-night trip
Verified
4/10 Fair
Nov 6, 2020
Uninspiring
Kind of gross. It was quiet though.
Kelly
Kelly, 1-night trip
Verified
10/10 Exceptional
Nov 2, 2020
Staff was very helpful with nice. Great location.
Highly recommend.
Jane
Jane, 1-night trip
Verified
6/10 Good
Nov 1, 2020
Good location, good coffee bar, decent beds and towels but the place is just really run down
christine
christine, 1-night trip
Verified
8/10 Very good
Oct 31, 2020
Clean room, comfortable bed and bedding, great customer service.
JESSICA
JESSICA, 1-night trip
Verified
8/10 Very good
Oct 30, 2020
For the price, it works. Just stayed there to sleep so it worked out.
Caroline
Caroline, 1-night trip
Verified
10/10 Exceptional
Oct 28, 2020
I'll Be Back!
The room was on the 3rd floor and had a lovely view of the Boise River in all of it's Fall Splendor! The paved walkway (The Green Belt) was a great place to exercise and watch the sun rise!
The indoor pool was open for use to 10 people and the hot tub jets were not working, but the water was hot!
The folks at the front desk were super nice and helpful!
Morgan
Morgan, 2-night trip
Verified
8/10 Very good
Oct 26, 2020
Comfy but dated
Staff was very friendly, rooms were dated but comfortable. View of the river was beautiful!
Shannon
Shannon, 2-night trip
Verified
2/10 Poor
Oct 26, 2020
I will never stay there again! I the room next to us bunch of girls laughing and being loud up until 2:00 am! The room above us a couple was arguing, both but swearing up until about 4:00 am. The worse part I called the lobby about 5 times to tell them to take care of the issue, and NEVER did they answer the phone!
Annoyed
Annoyed, 1-night trip
Verified
4/10 Fair
Oct 23, 2020
Very run down but should have know with the price.
Verified traveler
3-night trip
Verified
4/10 Fair
Oct 20, 2020
The beds were so hars my husband had to see a doctor.
Verified traveler
1-night trip
Verified
8/10 Very good
Oct 19, 2020
I liked that it was along the river and you could walk the trail. I didn’t like how fun down the hotel itself was and how dirty the couch in the room was. It’s old
Candy
Candy, 2-night trip
Verified
10/10 Exceptional
Oct 19, 2020
Great location, very comfortable room, staff made real effort to make it all safe and healthy.
Verified traveler
1-night trip
Verified
4/10 Fair
Oct 18, 2020
Stay at your own risk!
The rooms/hotel is very outdated; nothing like the photos. My first floor room had no lock on the window, only a wooden dowel. I checked into my room, and checked out immediately. Don’t waste your time.
Verified traveler
3-night trip
Verified
6/10 Good
Oct 16, 2020
The tv remote wouldn't work andneeded batteries and the guy at the desks only option was to change rooms. When asked about using a remote from a different room he said it would cause problems for that tv and was insistent on changing rooms. He eventually got us some batteries.
This is a very tired hotel. The room that we stayed in felt like it was designed by a prison architect. The room was dusty, the bathroom was old and there were leaks. It served its purpose for an overnight stay, however, do not be deceived by the pictures. And remember, you get what you pay for.
Alexander
Alexander, 1-night trip
Verified
8/10 Very good
Sep 30, 2020
The staff was absolutely amazing. Helped us with recommendations to local restaurants for good food, gave us extra towels and sheets when we needed them without question, and even helped me get some antacids after too many slices of pizza for lunch. The facility itself could use some updates, but the location was great and for the price we couldn't have asked for a better place to stay. Thanks Cottonwood for a perfect weekend.
Nat
Nat, 2-night trip
Verified
8/10 Very good
Sep 28, 2020
Just fine.
Karen
Karen, 1-night trip
Verified
6/10 Good
Sep 27, 2020
Past it’s prime
Property is not aging well. Common areas such as lobby and elevator not very clean. Room was fine. With one exception, employees either didn’t wear masks or had noses exposed (which amounts to the same thing). Wasn’t terrible, but I wouldn’t stay there again.
Shanon
Shanon, 1-night trip
Verified
8/10 Very good
Sep 25, 2020
The property was clean and the employees were friendly and helpful. It was quite old. The old gal needs a facelift.