6/10 好
2025 年 7 月 21 日
Awful housekeeping leading to bad maintenance.
Very mixed experience here.
GOOD: The front desk staff was very good. Rooms are spacious.
BAD: Housekeeping was very bad.
They “made up” a sofa bed for us, including a sheet to lie on, but no covering sheet or pillow.
A room for 2 people had only 1 towel.
Requests to get additional towels took 3 calls and 90 minutes before they were finally delivered.
Room condition was also bad because housekeeping did not notice problems and inform maintenance. We had 4 rooms in all, and 3 had very obvious dark black mold spots in the showers. In several rooms, the AC would not stop when the temperature reached the set point. So we had to wake up repeatedly to turn off the AC when it got too cold. Then turn it on again when it got too hot.
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