It was so nice! Room was clean, building itself was clean, staff was so nice!
Makenzie
1 晚结伴旅行
10/10
Staff was very friendly and very helpful. We enjoyed our stay and they had a very nice breakfast in the morning from 7-9 I believe was the times you could enjoy a free breakfast.
Jesse
1 晚商务旅行
8/10
Michael
1 晚家庭旅行
10/10
Everything was great
真实旅客
1 晚行程
10/10
Our trip and stay at the Hyatt Place cool springs was nice and pleasant. the room was clean. the showers had great water pressure and the water temperature reached a nice and hot degree. The air conditioning worked great. Breakfast was provided daily and had a good variety of things to choose from. The 1st morning i got some Skim milk that was spoiled let the associate know abd they swapped that jug out immediately. most likely i was the first to have some as the pitcher it was in was full. The only other thing that we were upset about was the pool was down both the saturday and Sunday that we stayed. that made for some unhappy kids' but nothing we could do about it. they hotel is located close to several different restaurants and shopping areas. it is conveniently close to I 65 and only about a 20 to 25 minute ride to Nashville proper.
Kenyatta
2 晚家庭旅行
8/10
Cathy
2 晚结伴旅行
10/10
This is my home away from home while visiting my son at college. I have stayed here at least 8 times before and will continue to stay at this establishment while visiting my son. The staff truly make you feel as if you are home.
Dawn
5 晚家庭旅行
10/10
Amazing stay. Traveling family of 7. We were very comfortable. Staff took care of anything we needed and laundry room was affordable.
Whitney
1 晚家庭旅行
6/10
Jiyoon
3 晚行程
10/10
My Stay at Hyatt Place Nashville/Franklin/Cool Springs was great! Very clean with an amazing breakfast! Staff is very friendly and very attentive.
Leticia
3 晚商务旅行
10/10
The staff was wonderful especially Becky at the front desk who was so kind and thoughtful. She went above and beyond to make me feel comfortable. Thank you.
barbara
1 晚家庭旅行
10/10
We came out from California to look at some houses as we are looking at moving to this area.
Page
3 晚行程
4/10
We had an issue with the room after midnight that the night auditor agreed to move us to another room over. I did not receive any followup contact until I reached out twice over the following 2 weeks. After my second inquiry, I finally got a brief message from the night auditor that their review found no issues.
真实旅客
1 晚家庭旅行
10/10
william
1 晚家庭旅行
10/10
Always a top notch, exceptionally hospitable stay with phenominal staff.
Greg
1 晚结伴旅行
6/10
Was charged $294 for smoking charges when I didn't smoke in the room...
Mardragus
1 晚行程
10/10
Greeted with a friendly smile and welcoming hospitality. Krista was amazing this morning with her kindness and willingness to help. She is an asset to your team. Thank you for a great experience.
barbara
1 晚行程
10/10
Steve
1 晚行程
10/10
Leyna
1 晚行程
10/10
Super friendly staff and very quick check in process.
Derek
1 晚家庭旅行
8/10
Pool was closed till Memorial Day. Bar and restaurant pretty much non-existent and attached to front desk. Otherwise clean and comfortable.
Laura
3 晚行程
6/10
This hotel needs some updating. While the staff was amazing and very accommodating, the room was less than ideal. The bathroom sink drain was very slow, and the room seems worn.
Collette
1 晚行程
10/10
Hyatt place is always very clean and staff has been super. Only complaint is that breakfast doesn’t start before 7 am.