Experience the vibrant spirit of Franklin at Hyatt Place Nashville/Franklin/Cool Springs. Enjoy a to-go breakfast, energize with coffee from the café, or unwind by the seasonal outdoor pool. With free in-room WiFi and helpful staff nearby The Factory and Franklin Theatre.
Nashville International Airport (BNA) - 23 min drive
Smyrna, TN (MQY) - 33 min drive
Nashville Riverfront Station - 18 min drive
Nashville Donelson Station - 23 min drive
Restaurants
The Cheesecake Factory - 15 min walk
Samarai Thai - 10 min walk
Sonic Drive-In - 12 min walk
Chili's Grill & Bar - 9 min walk
Starbucks - 5 min walk
About this property
Hyatt Place Nashville/Franklin/Cool Springs
When you stay at Hyatt Place Nashville/Franklin/Cool Springs, you'll be within a 10-minute drive of CoolSprings Galleria and The Factory. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Placery, which serves American cuisine and is open for lunch and dinner. Other highlights include a bar/lounge, a fitness center, and a snack bar/deli. Fellow travelers love the helpful staff and location.
At a glance
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Hotel size
126 rooms
Arranged over 6 floors
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
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Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets allowed (dogs only, 2 total, up to 25 lbs per pet)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking includes off-street options
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Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Laundry facilities
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Fitness center
Seasonal outdoor pool
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
42-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
What to enjoy
Separate sitting area
Freshen up
Partially open bathroom
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
More
Housekeeping on request
Connecting/adjoining rooms available
Mobile key entry
Special features
Dining
The Placery - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from September 5 to May 28:
Swimming pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per accommodation (may vary based on length of stay)
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Also known as
Hyatt Place Nashville/Franklin/Cool Springs
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Franklin Hyatt
Hyatt Franklin
Hyatt Franklin
Franklin Hyatt
Hyatt Place Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/franklin/cool Springs Hotel Franklin
Frequently asked questions
Does Hyatt Place Nashville/Franklin/Cool Springs offer free cancellation for a full refund?
Yes, Hyatt Place Nashville/Franklin/Cool Springs does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Place Nashville/Franklin/Cool Springs?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hyatt Place Nashville/Franklin/Cool Springs?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 25 lbs per pet. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hyatt Place Nashville/Franklin/Cool Springs?
Yes, there's free self parking.
What are the check-in and check-out times at Hyatt Place Nashville/Franklin/Cool Springs?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hyatt Place Nashville/Franklin/Cool Springs and nearby?
Hyatt Place Nashville/Franklin/Cool Springs has a seasonal outdoor pool and a fitness center.
Are there restaurants at or near Hyatt Place Nashville/Franklin/Cool Springs?
Yes, The Placery offers American cuisine.
What's the area around Hyatt Place Nashville/Franklin/Cool Springs like?
Hyatt Place Nashville/Franklin/Cool Springs is in the heart of Franklin, a short 12-minute walk from CoolSprings Galleria. Travelers say that the hotel is in a great location.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.4
Amenities
9.0
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently great with a variety of options and delicious food. (109 reviews)
Parking was easy, convenient, and safe with ample options available. (9 reviews)
The gym had good equipment and was a great bonus for guests. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Microwave
Elevator
Bathroom
Restaurant
Food
Reviews
Verified
10/10 Exceptional
May 19, 2026
Easy check in…friendly staff
Cheryl
Cheryl, 1-night trip
Verified
10/10 Exceptional
Mar 21, 2026
Great hotel. Clean and very comfortable. Good breakfast.
Marina
Marina, 1-night trip
Verified
10/10 Exceptional
Mar 11, 2026
The room was spacious and clean. The breakfast was really good.
Rebecca
Rebecca, 1-night trip
Verified
10/10 Exceptional
Jan 17, 2026
Amazing place great location highly recommend
dean
dean, 1-night trip
Verified
8/10 Very good
Feb 10, 2026
The location is great. Rooms are spacious and clean.
Natasa
Natasa, 1-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Room was perfect and staff were super friendly!
Bobby
Bobby, 3-night trip
Verified
10/10 Exceptional
Feb 28, 2026
Clean room, friendly staff, great breakfast. I would stay there again. We were just passing through, but it was easy to get to from I-65. Closer to Nashville than I thought but the area is very quiet and a little secluded.
Judy
Judy, 1-night trip
Verified
10/10 Exceptional
Mar 7, 2026
We were just traveling through, staying one night. The room was comfortable and clean. The bed was perfect. Friendly staff.
Terryl
Terryl, 1-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Good hotel for the price. Rooms were clean and breakfast was good as well.
JAIMIN
JAIMIN, 1-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Great rooms
Corey
Corey, 2-night trip
Verified
10/10 Exceptional
Jan 20, 2026
Room was very clean and staff was very nice and helpful.
Kyle
Kyle, 1-night trip
Verified
10/10 Exceptional
Dec 31, 2025
Hotel was clean, breakfast was amazing, room was in excellent condition and staff was friendly.
Kristen
Kristen, 1-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Great place, staff was exceptional.
Brian
Brian, 1-night trip
Verified
10/10 Exceptional
Dec 27, 2025
The staff was very nice and friendly. Hotel was clean and affordable. Will definitely stay again.
Jennifer
Jennifer, 1-night trip
Verified
10/10 Exceptional
Feb 5, 2026
I loved the room, the desk, the couch, bed was comfy, nice temp control.
Nice breakfast too!
Staff friendly. Facility was very clean.
Lots of smiles.
Richard
Richard, 1-night trip
Verified
10/10 Exceptional
Jan 24, 2026
Large, clean room. Swift check in and good breakfast.
Judith
Judith, 1-night trip
Verified
10/10 Exceptional
Dec 22, 2025
The staff was great… the room was clean
Jacqueline
Jacqueline, 1-night trip
Verified
10/10 Exceptional
Feb 6, 2026
Room clean and nice updated fixtures in bathroom! Breakfast was outstanding, eggs, sausage, fruit, oatmeal, cereals, toast and bagels! What more could you ask for?!
Tony
Tony, 1-night trip
Verified
10/10 Exceptional
Dec 14, 2025
Clean, comfortable and breakfast was great. It was quiet and convenient to both Nashville and the Franklin/Brentwood areas.
Richard
Richard, 2-night trip
Verified
10/10 Exceptional
Jan 1, 2026
Nice stay here on New Year’s Eve. A lot of restaurants if you need that. Great quiet, clean place to stay. We’ll stay again here.
Sue
Sue, 1-night trip
Verified
10/10 Exceptional
Oct 29, 2025
Great hotel in a quiet location!
Allen
Allen, 2-night trip
Verified
10/10 Exceptional
Jan 20, 2026
The hotel was perfect! It was very clean both inside and out. The staff were very helpful. I enjoyed our rooms, they were the right size. Overall, I will definitely be back next year!
Joselin
Joselin, 1-night trip
Verified
8/10 Very good
Feb 9, 2026
Room was great. Front desk could have been more pleasant.
Debbie
Debbie, 1-night trip
Verified
10/10 Exceptional
Feb 3, 2026
Room was in excellent condition. Clean all around. Quiet and great appearance.
Tara
Tara, 1-night trip
Verified
8/10 Very good
Feb 7, 2026
Main areas of hotel were very clean. Housekeeping of our room was infrequent.
Best amenity was an onsite washer and dryer for customer use via an app.