Carpet smelled bad and was filthy which made the room feel wet in the air. The door was so hard to get in so of course it was going in and out
Ridenza
Ridenza,5 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 25 日
Very Disappointed with my stay
Review: Very Disappointed with My Stay
I was told this was a non-smoking hotel, but from the moment I arrived, the walkways and the room assigned to me reeked of cigarette smoke. I’m allergic to smoke, and I had my two young children with me—one 7 months old and the other 2 years old—so this was a serious concern for our health and comfort.
By the time I woke up in the morning, all of our clothes smelled strongly of smoke. I brought this issue to the attention of the front desk, but instead of offering a solution or even an apology, the staff simply handed me a card with a phone number to call if I had any complaints.
I deeply regret staying at this hotel. It was an uncomfortable and disappointing experience, and I would not recommend it to anyone—especially families or anyone with smoke sensitivities.
Bidemi
Bidemi,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
one night very close to my event for my birthday everything was perfect.
Virginia
Virginia,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Arnold
Arnold,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 14 日
I do not recommend this hotel!
When we checked in, we were told that our room was on the second floor but elevator was broken. We are elderly people and have health issues. They then gave us a room on the first floor. When we walked in it smelled so very bad. The AC was not working properly and after we got our c-paps set up and got ready for bed, we saw a roach running near the bathroom. It was too late to start changing rooms . If we would have had to stay another night in Houston, we would have found another hotel.
Janet
Janet,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 14 日
Guadalupe
Guadalupe,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 10 日
Tiffany
Tiffany,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Vi
Vi,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 7 日
Extreme Pentaly Fee for changing dates!!!
I book this hotel, on hotels.com the date that was on the sit was wrong when I booked it (my Fault i know for not checking). when i went to change the dates not cancel not move to a different hotel. La Quinta charged a 116 penalty fee. I understand maybe a small fee but a complete nights stay. I tried to get a refund or a valture to stay another day. I will post the response. Mind you i was charged a full night stay for changing dates from the 12 to the 5th.
The elevator did not work when we got there, we did ask for a floor room but they only had queen beds. We didn't mind but when we walked in the bed was a full size and had to get a room on the second floor. This is normally the Hotel we stay at when we go into Houston for games/activities but I will be looking else where from now on
Christina
Christina,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Jose
Jose,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 3 日
Manuel
Manuel,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 2 日
Marlena
Marlena,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 1 日
Horrible stay
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 1 日
The beds are super super hard and uncomfortable
Evon
Evon,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 30 日
Very drug infested place.
upon arrival and after checking in , was told the elevators were not working and gentleman looked upset at answering questions to other guests. had driven 400 miles and need to rest, yet the place was a smoking marijuana dump, smoking definitely allowed and no security to enforce. the carpets on the stairs and hallways very dirty. WOULD NOT STAY THERE AGAIN. OR RECOMEND TO ANYONE.
David
David,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Daja
Daja,4 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 29 日
Elevator was broken, overall cleanliness was not up to par, ac in the room got the carpet all wet, people loitering in the parking lot, lobby had a weird smell to it..
真实旅客
2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 29 日
Trip to Houston
8 hour drive, looking forward to the stay. Showed up elevators didn’t work, that was understandable. Got to the room, tv did not work. I was told if it could not be fixed that we could switch rooms. That wasn’t that big of a deal. Then while getting ready the next morning I found a small amount marijuana in my room. I brought it to the attention of the front desk and manager. Keep in mind, this was a trip with my son. After speaking to the manager about the situation, I was told that I could no longer switch rooms because of the Beyoncé and Drake concert. Multiple complaints from other guests made it that much more uncomfortable. Overall, we made the best of our trip disregard our hotel experience.
Andrew
Andrew,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 26 日
Elevator don’t work carpet nasty hotel stank
Anita
Anita,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Martin
Martin,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 24 日
Maria P
Maria P,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 22 日
Place smelled like smoke, I assume. We had a non-smoking room. Elevator wasn’t working.
Adriana
Adriana,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 22 日
jonathan
jonathan,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 15 日
Elevator did not work and we were put on the 4th floor. Elevator worked for a couple of times and smelled of Marijuana really bad. There was a roach in the fridge. Towels had stains. Its a nice hotel please fix these simple issues. These are the basics.