Desk clerk was not just rude; she was offensively aggressive, contentious, and demeaning. Her name was Payden. She was so bad, actually, that we left and went to a different hotel not booked through Expedia.
The hotel was also under construction immediately inside the front entry, and there was no mention of that anywhere either on the Expedia listing or on the hotel’s direct website. The construction area was also dirty, cluttered and not well curtained off.
I will never stay at this property again (yes I have stayed here before and it was decent…) and I urge Expedia to drop it from its list of participating properties. It was THAT BAD.