Good breakfast ,nice room, so so front desk, very close to freeway, the hotel better than what it looks like I the website.
Fuping
10/10
Very comfortable. Though the profile picture doesn't look attractive, but actually the room and surroundings are great and staff are really nice.
Kuang-chieh
8/10
离拉古娜海滩很近,海滩景色很美。下次还会选择。
zhong
8/10
Easy access from free way. Good breakfast. Especilly the hotel employees are very helpful with direction and lagage storeage.
Peter
6/10
I didn't like that it was outside entry. The room was less than clean but not filthy. Room smelled musty.
真实旅客
2 晚商务旅行
8/10
真实旅客
1 晚家庭旅行
2/10
We stayed at this hotel for three days. Since we got there there were no towels in the room. My husband when to get some from the lobby and he got two. On our second day the room did not get serviced. On our way out we asked for a manager and there was none. We had never had a worse experience at a hotel. If you can chose stay at some where else.
Silvia
3 晚行程
4/10
Terrible room. I had to partially reassemble the sink bottom when I got into the room. There was some kind of residue on the curtains (to keep my sanity I'll just assume it was snot and not something more disgusting). This room was definitely not worth the money even though it was pretty cheap comparatively.
Nice place to stay. We've used it several times and will stay there again.
真实旅客
1 晚浪漫旅行
8/10
Excellent
ahmad
2 晚行程
6/10
This location was very convenient. The room was clean and comfortable. There was only towel though. We asked for another that afternoon and left for the night. I'm not sure if someone tried to deliver one while we were out, but we had to go ask the next morning, and the desk provided another towel. Overall, good enough to stay again!
Piper
1 晚行程
4/10
Service was poor. Requested late check-out upon check-in. Front desk called next day to encourage check out at normal time. TV is from the Mesozoic era.
Shane
1 晚行程
8/10
...and good WiFi . Good area; feels nice and clean. Not a bad drive to Disneyland. I prefer to stay in Irvine than Anaheim. Much better!
korby
2 晚行程
4/10
My only complaint is it smelled. Clean, adequate parking & breakfast.
真实旅客
2 晚行程
8/10
Jorge
1 晚行程
6/10
Nice hotel for business trip. It has all the essentials, it is clean, quiet, good breakfast.
真实旅客
1 晚行程
6/10
My boyfriend and I went to laguna beach for our 6 year anniversary and wanted a good hotel that wasn't to expensive in orfer to spend money on other stuff. The only reason we did that was because we were only staying for one night. The lady at thebfront desk was very friendly. The room itself was nice and looked exactly like the photos. The two biggest problem we had was one the hotel room key never worked. It took me five minutes to open the door once we checked it. And when we came back for dinner we had to get a new key brcause the first two weren't working at all. And then in the middle of the night there was really loud stammering noises. Either they were from upstairs or the side of us but we couldn't pin point it. I had to call the front desk since it was becoming very bothersome. The lady said she was see what was going on but I don't believe nothing was done since it kept going, stopped and started again in the morning. Breakfast the next day was simple and okay. I only recommend this hotel for a one night stay and not get a room by or above the hotel lobby.
Raq
1 晚行程
8/10
Nice hotel, comfortable and quiet. The only thing that bothered me was the WiFi was terrible and I couldn’t do any work on my computer because it kept going in and out every 5 minutes.
真实旅客
3 晚行程
10/10
Charles
2 晚商务旅行
2/10
After arguing with the front desk about the room we reserved, they gave us a room that was still dirty. Bed hadn't been changed, old food was left behind and BLOODY towels. When we told the front desk, their response was that housekeeping was gone for the night so there was nothing they could do!
After I insisted that we get another room, we had to ask for towels (3 times), and we had to get our keycard fixed twice.
Hotel was a bit older and in need of an update. My kids saw roof rats as were were leaving the property the next day...
Worst customer service I've ever experienced at any Choice Hotels property.