They gave my room to another one. I stand in front of front desk one half hour and waited to solve.
The room has bedbugs then they gave me a new room, but i sitll was bited.
No hairdryer
Nonono
Nonono,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2014 年 4 月 6 日
真实旅客
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 14 日
Awful
The hallways and room smelled terrible!
The room was very dirty
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2024 年 12 月 21 日
The property cancelled my first 2 nights there because they could not get their maid servoce to show up and clean my room. I was traveling for work amd flew that entire morning amd afternoon, then had to pickup a rental car and drove the entire day working having to visit over 20 addresses and got to the property exhausted and ready to get a shower and sleep and they had no room even cleaned for me! Expedia was a compmete rip-off also and tried double charging me for the room after it was already paid for in full then tried to act like it was not them wanting another $450 after already paying $450 for the stay!!!! Do NOT EVER book with Expedia! They are frauding their customers and thought because I requested a disability room for the walk-in shower that I was elderly or disabled and that they were going to rip me off money! Little did they know I work for the federal government and recorded the entore phone call of them scamming me when I called to get an updated receipt for this stay and they demanded close to $500 more dollars after I already had confirmation the room was paid for in full and nothing else was owed on it! The Expedia manager laughed when I told him they thought they were smart pretending that scammers were the ones talking to me when I have the records that show it was Expedia’s phone number and they falsely charged me $400 for cancelling the room because I would not pay them another $450 for it!
Holly
Holly,9 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 11 日
We had issues with our room keys and Yumeka was very helpful and got it fixed quickly so we could get back to relaxing. Thank you for your help and see you next time.
Todd
Todd,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2024 年 10 月 8 日
Meh.
It wasn’t the best and wasn’t the worst. I definitely thought it would be better knowing that it was Overland Park but it wasn’t. Room was just ok cleaned, toiletries were sparse, breakfast was literally coffee and muffins, granola, and granola bars.
Tiffany
Tiffany,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2024 年 8 月 29 日
I reserved & paid for a room with a king size bed. The only room available had queen size bed. No redeuction in cost could be had.
Felt like a bait & switch.
Tim
Tim,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 8 月 5 日
Amy
Amy,2 晚行程
Expedia真实住客点评
2/10 很差
2024 年 7 月 28 日
Dirty and broken room
Awful service! We got the broken room - broken computer desk. Sleeper sofa’s mattress smells so awful and very dirty! I requested to clean the room and get clean towels and bed sets. They never show up to give us clean towels or bed sets. They never show up to clean the room. We paid $400 for three nights in a dirty room. Awful service! Room #250.
Melissa
Melissa,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 7 月 23 日
Staff were friendly and professional. The location was walkable to stores and transportation.
Darlene
Darlene,4 晚商务旅行
Expedia真实住客点评
4/10 尚可
2024 年 7 月 12 日
Kaden
Kaden,2 晚行程
Expedia真实住客点评
2/10 很差
2024 年 6 月 28 日
William
William,7 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 6 月 24 日
too many mistakes were made on my reservation i did not have a bedroon, then when i got. abedroom it was dirty and i hve to go to another one. The whole thing took 45 min
Ana
Ana,4 晚商务旅行
Expedia真实住客点评
8/10 很好
2024 年 6 月 18 日
Cesar
Cesar,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2024 年 6 月 18 日
Generally adequate and well kept. Noisy at night however. The breakfast is virtually nonexistent.
Keith
Keith,1 晚商务旅行
Expedia真实住客点评
8/10 很好
2024 年 6 月 8 日
Kelly
Kelly,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 6 月 7 日
The A/C unit didn’t work the staff installed two different units then transferred us to another room. Room was bigger but had king size bed instead of two queens. Reason for stay son doing chemo treatments so really wanted separate beds and no carpet floors.
Scott
Scott,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 6 月 7 日
Very good place to stay
Luc
Luc,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 6 月 4 日
Tracy
Tracy,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 6 月 4 日
Tracy
Tracy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 6 月 2 日
Tracy
Tracy,1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 6 月 2 日
Yasuhiko
Yasuhiko,12 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 6 月 2 日
It’s an older property but did its job.
Daniel
Daniel,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 5 月 31 日
It was a cheap room and the location reflected the rare.
Daniel
Daniel,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 5 月 21 日
Not happy at all
I never checked in. I waited at the front desk for an hour. Called hotel the phone just rang over and over. Contacted the after hours number spoke to serveral people to be told there was nothing they could do. Several guests tried to help me.I was provided a compliance number. I will be contacting them as the hotel is trying to charge me.