The reason I rate it four stars is because it states that it has a soft bed, this wasn’t the case. We’ve been sleeping on a blowup mattress for a little over a week not to mention this is the hardest bed that we’ve slept on while staying at a Hampton Inn. The room we stayed in was to close to the ventilation system, so it was a little loud
Besides the negativity, the staff was super friendly, helpful,etc. The location, cleanliness,etc was perfect