There was only one person at front desk
No water were offered as in other Himpton inns where you get free water also needed a shower cap she did not have anyone to bring it to my room and on TV cannot watch nothing no Netflix no prime nothing other than scroll through channels. Breakfast there was no coffee.
Vicki
Vicki,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 23 日
James
James,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 22 日
Getaway
My husband and I enjoyed our stay. The room is spacious and clean. The view from the balcony was not the same as the photos. A pine tree in the entrance of the hotel needs to go, you can not see to pull out onto the road. Staff was very nice.
Kimberly
Kimberly,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Quiet and Comfortable
Great location. Not on the Parkway but that was good. Red trolley picks up right at hotel.
Could walk to main drag (1/2mile) in about 10-15 minutes
John
John,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 21 日
Nice quick trip
Nice lounge area outside, just wish it was bigger. Not enough room for everyone who wanted to come outside. Dog friendly but very little green space.
Kelli
Kelli,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
Elizabeth
Elizabeth,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Edward
Edward,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 12 日
The room was nice and clean
Very comfortable
Would have been happier with an outside pool!
We had a very relaxing stay
Melinda
Melinda,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 12 日
Surprise Parking $15 a day!!
As a customer you have to pay $15 a day for parking. You have to read fine print when booking online, or you’ll be surprised like we were at check in. The pool is always freezing cold. Breakfast is free but not hot and fresh unless you make your own waffle. Bananas were black. We have stayed here before but not after this trip.
Linda
Linda,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
The room was clean and comfortable. We enjoyed our stay and would stay again. Great location.
Heather
Heather,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
Beautiful patio
Beautiful location. Comfortable. Great seating in the back patio with seating by the creek and fireplace/tables. Clean and close enough to walk to the downtown if you dont mind a bit of a walk. City has a trolley service but we chose to walk instead.
Erin
Erin,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
Perfect
We enjoyed the convenience of the location. Walked from the hotel to the main sites. The hotel is clean and modern. We took our dog with us, and there was never a problem with getting her in and out of the property.
Very reasonable rates. Definitely would stay here again!
Holly
Holly,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
chet
chet,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Great hotel in Gatlinburg
Great hotel.
Tim
Tim,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 6 日
Just Ok over the 4th
It was Ok… the check in took almost 45 minutes due to the 3rd party (Hotels.com) not having the revised room charges on the check in (changes were made 5 days prior), so the virtual card was being declined. When you get in at 11pm from a 9 hour drive with 3 kids that are exhausted- not great. It was mostly the Hotel.com at fault here. The stay and amenities were ok. The breakfast was good and thought the staff did great with crazy holiday weekend! I would not stay here again- the Embassy next door has a very nice outdoor pool and area. Here for dance nationals over the 4th of July weekend- it was convenient to walk there- less than half a mile one way. Linens were starting to show wear, but they were clean. Not the worst place I’ve stayed by far.
LeeAnn
LeeAnn,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 3 日
The property charged $20 to park your vehicle on the property. I thought parking should have been complimentary. Most hotels do not charge for parking.
Sharyl
Sharyl,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 1 日
Unsatisfactory
Our stay was okay. I wish they had told us about the Trolley Service. We found about the Trolley Service from another guest at the hotel. Didn’t know they charged for parking at the hotel. I found that out on my bank statement. House keeper didn’t knock before she entered our room. Thank goodness we were dressed. We stayed in the room while she was cleaning , and she didn’t change our sheets. She just smoothed out the sheets and fluffed the pillows. I ask her to change the sheets, she didn’t understand English well enough to understand what I was saying. I don’t think we’ll be staying there again.