Our stay was very nice. Bed was very comfortable and the room was nice and clean, especially the bathroom. We'll stay there again when in the area.
Lydia
1 晚行程
10/10
Friendly staff
Loved the inground pool
Jessica
1 晚家庭旅行
10/10
Jassinee
3 晚行程
10/10
Our trip was amazing. We had so much fun. The room was nice and comfy. The breakfast was great too! The staff was very nice and friendly.
Kenneth
7 晚家庭旅行
10/10
Very nice
mark
1 晚行程
10/10
Kacie
2 晚行程
10/10
Bryan
3 晚行程
6/10
Front desk folks and breakfast could have been better
harish kumar
2 晚家庭旅行
10/10
Excellent and will gladly stay there again. The only issue is that the water would not get hot - only lukewarm. I like hot water for showers.
RANDALL
3 晚家庭旅行
8/10
Overall, the stay was fine. Front desk people were helpful. The bed was not very firm and I was uncomfortable. I suspect the mattress needed replacing since it’s sagged in the middle. The TV remote and channel selection was not coordinated. I inquired at the front desk about how to use the remote and was told that since they renovated a place the TV channels and the remote have not been able to function properly and just do the best I could.
Richard
4 晚行程
10/10
TV was not connected for some reason. Other than that it was great. WHOEVER the front desk employee was when we checked in needs a HUGE RAISE or potentially a management opportunities. Unless she already is, then that would make sense. She was incredible and made us feel at home at the first hello!
Ty-sheen
1 晚行程
8/10
Margaret
1 晚行程
10/10
Antwan
1 晚行程
10/10
Carrie
1 晚行程
8/10
真实旅客
2 晚家庭旅行
10/10
It was great! The room was so nice and clean and updated! Loved the no carpet in the room! Breakfast was great too! Everyone was super friendly!
Christine
1 晚结伴旅行
10/10
Our stay was wonderful but short , only one nice. Everything was comfortable, clean and convenient.
Ellen
1 晚结伴旅行
8/10
I had a good time
Tyler
1 晚行程
10/10
Timothy
3 晚行程
10/10
We loved our stay! The beds were comfy, the pool and jacuzzi were clean and not overcrowded, the area was safe and within walking distance to downtown Gatlinburg. There are multiple fire pits to sit outside and enjoy. The sound of water flowing next to us and birds chirping while relaxing the jacuzzi was our favorite part. We will definitely come back very soon.
真实旅客
2 晚家庭旅行
8/10
Emilie
1 晚行程
10/10
We visited Gatlinburg for the first time and decided to stay at this hotel. It was perfect for us because it was away from all the business Gatlinburg has to offer. The room was comfy and big. We had 6ppl in our trip and we were very comfortable in the room we were in. The staff were friendly. Everything was clean and they had a decent selection for breakfast. They always had hot chocolate/tea and fruit infused water in the lobby for guests. Oh, they also have an indoor pool and outdoor jacuzzi near a fire pit. Very lovely!