可以免费取消我在巴尔多酒店的预订并获得全额退款吗？

是的，巴尔多酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

巴尔多酒店是否允许携带宠物入住？

是的，欢迎携带狗狗入住，每只宠物限重 20 公斤。需要支付每间住宿每晚 USD 20 的宠物费。服务类动物免费。提供食物碗和水碗。可能存在部分限制条件，请联系住宿方了解更多信息。

何时可在巴尔多酒店办理入住和退房？

开始办理入住：15:00；停止办理入住：23:00。退房时间为 12:00。提供无接触办理入住和无接触办理退房服务。

在巴尔多酒店及其附近有什么游览观光项目？

在温暖的季节，可以快乐地体验浮潜等附近的活动。尽情享受 SPA 水疗，然后到室外泳池游泳。巴尔多酒店也拥有私人休憩池和花园。

巴尔多酒店店内或附近是否有餐厅？

是的，有一家店内餐厅Milam。

巴尔多酒店配备任何户外私人空间吗?

是的，每间房间都有私人游泳池、私人休憩池和私人庭院。

巴尔多酒店周边区域环境如何？

巴尔多酒店位于图卢姆市中心，只需18 分钟步行可至两水公园。

图卢姆巴尔多酒店住宿优惠| Hotels.com 好订网

Q: 巴尔多酒店是否允许携带宠物入住？

是的，欢迎携带狗狗入住，每只宠物限重 20 公斤。需要支付 每间住宿每晚 USD 20 的宠物费。服务类动物免费。提供食物碗和水碗。可能存在部分限制条件，请联系住宿方了解更多信息。

Q: 巴尔多酒店店内或附近是否有餐厅？

是的，有一家店内餐厅Milam。

10/10 绝佳

2025 年 9 月 20 日

Bardo - jungle get away

Bardo and staff is very well maintained and clean. The staff is very friendly and accommodating for all the needs. The rooms and pool are the highlights and are very relaxing and provide a great opportunity to unplug and relax.

Bradley，4 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 26 日

Great nice clean and relaxing hotel. Staff very kind and catering to me the entire time. I will definitely visit again.

Nefertiti，4 晚行程

Expedia真实住客点评

8/10 很好

2025 年 7 月 19 日

Upon arrival my bestie and I were greeted and our luggage taken to our villa. Everything was cutesy and nice. Employees were friendly. My other bestie was due to come the next day. About day 3 when all 3 girls were staying in the room, we received a WhatsApp text that we have stained towels and robes with makeup and that it would be a 750 pesos charge. This was alarming because makeup is washable and I’m talking a few spots here and there. I told the concierge Fernando that I was coming to the front desk to rectify the issue. When I was getting ready to go have a chat, I received another text that the linens were washed and the “stains” have been removed. This place is very money hungry and as minorities, we expected more from them. The last day, while my friends and I wee at the airport, I received another text that a robe was missing. So now we are being accused of being thieves. My response was to check with the housekeeper as she took linens, robes and towels the day before(the robes were only used on one day). I did not receive a text back. My deduction from this is that this place is very money hungry. My friends and I were having a great time prior to being accused of “staining robes, towels and linen” the being accused of stealing. All in all, bring your own towels, pillowcases, and robes if you want to stay at this villa.

Kala，4 晚结伴旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 8 日

Katherinne hainck，3 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 8 日

Acacia，1 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 7 月 5 日

Diane，4 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 29 日

Alan，3 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 6 月 28 日

Very beautiful room and friendly staff! Clean and very unique.

Nekesha Monique，3 晚行程

Expedia真实住客点评

8/10 很好

2025 年 6 月 25 日

The hotel has a beautiful and relaxing concept, and the rooms were excellent. However, we felt the food options could be improved, especially since there aren’t many restaurants nearby. Service was an area that fell short. We often had to ask for drinks or food rather than staff checking in proactively. When we first arrived, we were asked to wait at the bar, even though we were the only guests there, and still had to request service rather than being offered a drink. We had a similar experience at the restaurant. During our trip, we stayed at other properties where the level of service was noticeably higher. There’s definitely room for improvement here to match the quality of the setting.

Alejandro，1 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 20 日

Experience this hidden gem! Great staff and so clean. If you’re looking for a place to get away from everything this is it!

David，4 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 19 日

Hotel Bardo was paradise on earth. We did not want to leave. The staff was amazing. I can’t say enough. Thank you for an amazing trip.

Sarah，5 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 17 日

Hotel Bardo exceeded our expectations. Clean, beautiful ambience with excellent service. It’s not beachfront but everything makes up for it.

Israel，3 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 13 日

Kathryn，4 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 6 月 1 日

Daryl，5 晚行程

Expedia真实住客点评

8/10 很好

2025 年 5 月 19 日

The property is beyond gorgeous and the rooms were the most perfect vibe. The bar drinks were very very delicious but also very pricey. We choose to ate offsite due to the high food prices, which was a bummer as we really wanted to enjoy the property. Our room was located very far down the pathway, right across from the other hotel bar so it was quiet loud with the music and people/staff around. It was diffcult to relax outside the room for this reason which was a bummer as i wanted to read by the pool and couldn't. We also had toliet issues, that caused us to have to use the public bathrooms for the last portion of trip. Overall a gorgeous stay but for the price of the room plus heavy pricing on food/drinks, I don't think I would stay here again. The cost does not counter the benefits on this one. If i did stay again I would deff request a room further away from the bars.

Leandra，1 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 16 日

Itzell，3 晚行程

Orbitz真实住客点评

10/10 绝佳

2025 年 5 月 8 日

Chase Timothy，5 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 6 日

Bardo is AMAZING! If you’re considering it, do! Why? It’s beautiful; a tranquil oasis with its own vibe! The resort looks exactly like the pictures . my massage with Gloria was relaxing, deep & dreamy. Suggest her & on the beach too. Alex and Fernando are warm and welcoming when they greet you, there to help you every step of the way, incredibly resourceful & funny. They use the whatsup app for easy, fast communication regarding reservations and anything you need. The housekeeping team checks in with you too. As a solo female I felt safe the entire time. On the property, in town, and on the beach. Rent a scooter (not a car) if you want to easily get around. The city center is easily walkable. If I hand known for the beach, centers and other I’d definitely have rented a scooter vs a car/bike. The food is amazing! Drinks too! The tuna tataki, while an app, makes a killer meals and is a flavor bomb. Bardo has 2 sister properties you may visit if you wish. Which I did for yoga (which is included and people who up. So should you! Not to hard, not to light). Their Temazcal Ceremony is authentic, challenging and our spiritual guide/shaman is there to support you every step of the way. I used google maps to maneuver through the city and along the beach. Even if you don’t have reception (I only did when connected to WiFi) it will still show you where you are and where your pins are to make it to where you want to go.

Angela l，4 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 5 日

Stunning hotel. Peaceful and quiet in the jungle. If you are looking for a relaxing holiday with wellness activities this is the one for you. 10/10 recommend.

Maria，10 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 4 月 30 日

dayna，3 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 28 日

This resort was so relaxing and serene. You have to remember it's in the jungle so there are bugs, all my bug bites were worth it! It was very peaceful. The weather was hot and humid so to have a private pool right in front of my room was so relaxing and felt wonderful. The food was outstanding and the hospitality was top notch. I would highly recommend and I will be back. I definitely got a reset and recharge and will return.

CHRISTOPHER，4 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 27 日

Oriana，4 晚行程

Expedia真实住客点评

2/10 很差

2025 年 4 月 26 日

Will never return to this hotel again!!! Staff made us feel really uncomfortable from check in to check out. The day of check in we arrived fairly earlier than our check in time and were NOT allowed to check in early because the rooms “were not ready” according to the host. Then I witness the host let another party check in early then after we noticed then we were offered to check in early. The servers who took orders were little to NO help when ordering anything. Even when we asked for certain items that were on the menu the servers said we could not have it because they simply did not understand. The staff are rude and dismissive it felt like we were a bother to them. If you are a young, African American couple I do NOT recommend coming here because you will not fit the aesthetic. Treated other people way better than we were treated. Customer service 0/10!!!!!!!!!!!!!!!

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 26 日

Overall, i had an amazing time. For me the private villa with pool in the direct sun path was the best part of the trip.

Talicia，3 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 25 日

Ismael，2 晚行程

Expedia真实住客点评

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常见问题

可以免费取消我在巴尔多酒店的预订并获得全额退款吗？

巴尔多酒店有游泳池吗？

巴尔多酒店是否允许携带宠物入住？

巴尔多酒店是否有停车场？

何时可在巴尔多酒店办理入住和退房？

在巴尔多酒店及其附近有什么游览观光项目？

巴尔多酒店店内或附近是否有餐厅？

巴尔多酒店配备任何户外私人空间吗?

巴尔多酒店周边区域环境如何？

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10/10 绝佳

Bardo - jungle get away