Only one issue i was assigned a room that wasnt ready and had to be move. Was quickly taken care of.
Jeremy
Jeremy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 22 日
Great Location
Great stay.
Melissa
Melissa,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 20 日
It is an old building. The sofa is old and dirty looking. This hotel could use an upgrade
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 18 日
Horrible Experience
This location was the worse Embassy we have ever stayed at. We had a few parents cars get broken into, including mine. When we spoke to the front desk, we were told they dont have cameras anywhere outside. Really thats ridiculous, we were parked right in front of a side door. DO NOT STAY HERE!!
Blanca
Blanca,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 16 日
Francesca
Francesca,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 15 日
Sandra
Sandra,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 15 日
Ira Nelson
The people was wonderful.The room was nice and clean comfortable.The breakfast was great.Complimentary drinks should have been good but I don't drink.Thank you very much for pleasant stay
Ira
Ira,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 14 日
Sam
Sam,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 12 日
great location / good amenities.
Overall good, great location, although the hotel needs some "updating", some of the furniture really needs to be replaced, walls painted and rooms need to be renewed.
Charles
Charles,5 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 7 日
Tony
Tony,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Thomas
Thomas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Great hotel. Great location
I recently stayed at the Embassy Suites near the Galleria in Houston and had a fantastic experience. The room was exceptionally clean and very comfortable, making it easy to relax after a busy day. The overall atmosphere of the hotel was warm and inviting, and the staff made us feel welcome from the moment we arrived.
The location is perfect — just a short walk to the Galleria, which made shopping trips super convenient. One of the highlights of our stay was the bar and breakfast area. The breakfast was fresh and delicious with a wide variety of options, and the bar in the evening offered a great place to unwind.
I would definitely recommend this hotel to anyone looking for a comfortable and well-located place to stay in Houston!
Annmaree
Annmaree,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Denise
Denise,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
La Shon
La Shon,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 11 日
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 6 日
Disappointing
We had a terrible experience at this hotel.
We arrived around 10 PM after a long day, only to find that the room was not made up or cleaned.
The bed was unmade, there were dirty towels on the floor, and the overall state of the room was just unacceptable.
When I approached the front desk to address the issue, the staff was incredibly rude and unhelpful. Instead of apologizing or offering a solution, they seemed annoyed by my concerns
María Eugenia
María Eugenia,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Marion
Marion,9 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Grandmother's funeral
Our stay was for my husband's grandmother's funeral who was 99 1/2 yrs old.
CYNTHIA
CYNTHIA,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 27 日
Denise
Denise,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 26 日
NEVER AGAIN!
The worst customer service ever experienced. This hotel does not honor reservations made through third parties leaving my family of 5 without a room. Our double room was given away before we arrived. We were given a king room and told to have one of our children sleep on the floor. This room did not have bedding for the sofa bed and took over an hour to get bedding. We were told this night would be comped and it was not. The breakfast buffet is poor at best. The food is never refilled in the morning resulting in my family missing breakfast. This hotel needs some upgrades. The headboards are missing vinyl and the lamps are damaged. There was no toilet paper in the women's bathroom downstairs the entire stay. The bartender was the only bright spot in our stay at this Embassy Suites. We only stay at Embassy Suites so this whole experience was a disappointment. Matthew at the front desk was a total jerk. He refused to let us speak to a manager. Their front desk is understaffed greatly. We weren't the only guests without a room either.
JESSICA
JESSICA,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
clement
clement,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 23 日
No me dieron mi habitación hasta dos horas después
El hotel es ya algo viejo, pero bien ubicado. Llegue a registrarme. Las 4:30 pm y aún no tenían mi habitación lista, tuve q esperar 30 minutos que por q tenían Lta ocupación.