I am a returning customer and I enjoy staying at esa and wouldn't stay anywhere else it's my home away from home
april
april,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 6 日
Was very pleased with everything
Ruven
Ruven,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 3 月 2 日
The room needed to be updated. It was in poor condition especially the kitchen area and the carpets. When I woke up in the morning I found a roach on my bag. Hopefully it won't be an issue when I get back to my home.
Ray
Ray,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 2 月 16 日
Staff was rude and not helpful. Drive didn’t work. Bathroom was dirty. Nothing in the room worked properly
Anita
Anita,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 12 日
- All areas of the Hotel smelt badly - reception, elevators and galleries.
- All attendants were always inside their office and never at the reception.
- Room keys would get deactivated at least 2 times a day and had to go back to reception to get them activated. Stayed for 3 days and needed this almost 5 times!! :-(
- Notice said they will bring plates, cups, etc to the room - but refused to bring and asked us to come to reception to pick them.
- Requested for plates, cups etc, and they said come after 10 min. Went back and said comeback after 15 min. Then called them first to make sure it was ready before went to pick up.
- Breakfast was more of a whitewash - they served only coffee/tea and a muffin and protein bar!! Which was also never filled up - it got over around 8 am and never refilled!! :-(
Narendra
Narendra,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 11 日
Eleazar
Eleazar,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 7 日
Jonathan
Jonathan,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 1 月 21 日
Luciana
Luciana,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 19 日
Calvin
Calvin,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 1 月 12 日
ERIC
ERIC,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 8 日
The room was clean and fresh. The refrigerator has rust on the door needs to be cleaned. There was coffee only needs some muffins
Ruven
Ruven,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 1 月 8 日
It was really dirty, the halls smell really bad. No manager because they took a vacation during the time. Police arguing on the first floor with no one working in the lobby
Ricardo
Ricardo,3 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 4 日
Clean room, understaffed, but the staff that was there was kind and helpful. Love the area plenty to do. Two minute walk to Organic Thai massage with the best massages in town.
Jennifer
Jennifer,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 3 日
The location was good and the room was clean. Unfortunately, the amenities weren't available until 3 days later.. Neither were the good views but I asked to be moved and it never happened. There's a lot of nicks in the paint and furniture and that doesn't match the pictures. It got noisy but management shut it down. If not it's located next to the police department.and civic center.
ALIYAH
ALIYAH,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 1 日
ALIYAH
ALIYAH,8 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 21 日
Osvaldo
Osvaldo,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 12 月 12 日
Very limited ‘everything’ but all at full price. Paid too much for what we got.
David
David,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 10 日
They denied me to stay and no refund
Boyoung
Boyoung,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 12 月 8 日
Room wasn’t clean when I got there I had to deep clean. The staff was really nice and helpful.