When we checked in initially the safe wasn't working, someone came and picked it up and took it away and replace with another one that worked. None were screwed into the wardrobe. The next thing we noticed was the toilet was not working properly, they gixed it cery quickly although left thr old bit for thr ckraner to remove! The third issue was lack of hot water in the shower mainly. When we mentioned this to reception we were told that block 1 and 2 only had enough hot water for one shower per room. If we were to move to block 3 we could have ad much hot eater as we wanted!! The grounds of the hotel were very nice although there is some building eork going on at the top pool.
Eleanor
4 晚行程
6/10
真实旅客
3 晚行程
8/10
peter
1 晚行程
8/10
Rooms were great, lovely grounds, great staff. Only negative was the noise from building work that the hotel is doing, could have warned when booking.
Alan
4 晚行程
10/10
Leah
5 晚行程
10/10
Abdelrani
2 晚结伴旅行
10/10
This was our favourite place we stayed while traveling around Indonesia. Great location with really good restaurants close by. The staff were outstanding. Beautiful grounds & great pools. The breakfast included with our stay was also very good.
Sasha
3 晚行程
10/10
Colin
4 晚行程
8/10
The Sima was a last-minute booking for us. The room and facilities were showing their age. It could have been cleaner. That said, it was a great experience! Lovely location, air conditioner worked (not always a given :)) and the breakfast was also lovely. Their affiliated spa provided the best massages of our trip. We would go back.
Derek
1 晚浪漫旅行
10/10
YEO HWI
2 晚行程
10/10
Dan
1 晚行程
6/10
2 night stay to visit local area. Hotel clean, central and comfy room.
Only complaint is people slamming doors all night and a group of drunk women partying by the pool till 1:30am. Yelling and screaming.
Kim
2 晚行程
8/10
Super Frühstück - sehr große Auswahl!!
Zimmer ein wenig hellhörig und leider werden die wenigen vorhandenen Liegen beim Pool reserviert.
Nadine
4 晚浪漫旅行
10/10
Grand hôtel vieillissant mais très bien entretenu. Personnel extrêmement serviable et sympathique.
FLORENCE
5 晚行程
10/10
hiroshi
5 晚行程
10/10
The hotel staff, LIZA, was wonderful and I had a very comfortable time. I would like to use it again the next time I go to Lombok. Thank you NARASHIMA
hiroshi
10/10
Mathias
7 晚行程
4/10
Staff didn't order our 3.30am taxi for the airport as requested. Hotel reluctantly took us in their car after taxi didn't arrive and tried to charge more than I was told by front desk staff upon arrival at the airport.
DEREK
2 晚浪漫旅行
8/10
Bel hôtel, bien placé en plein centre de Kuta. La piscine est agréable mais manque de transats.
Super petit déjeuner en buffet.
Benjamin
2 晚行程
10/10
Hotel in zona centrale a Kuta, camera confortevole, spaziosa e pulita. Colazione con molta scelta anche dolce. Piscina gradevole anche se il numero di lettini a bordo piscina é di molto inferiore al numero delle camere e dunque spesso risulta non fruibile.
Francesco
3 晚行程
10/10
saga
6 晚行程
10/10
Perfect service and extremely friendly staff
Jan
11 晚浪漫旅行
10/10
Everything at the hotel is good, specially the location and service offered by staff. I will recommend it to anyone... I had small accident with a motorcycle (take care) and staff tried to help me on every issue.
真实旅客
2 晚行程
4/10
The rooms wifi was very spotty, and had to constantly back and forth between it and my own hotspot. The shower produced no more than 5 minutes of hot water, which made shaving impossible. The breakfast was rather cold, and the selection was mediocre at best. I would not stay here again.