Overall, the hotel was worth the value. The room was clean and conveniently located for Kings Island. The room layout was little awkward. For instance, you couldn't shut the bathroom door while in the bathroom. The pool floor was dirty, there were no pool towels and there was garbage on the tables.
Amy
Amy,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 2 日
My daughter and I had a wonderful time on the first day but the second day, noticed a bed bug crawling on a pillow. We packed up and I told the front desk lady that we were leaving and would like a refund for the next day (we were staying again) but didnt want to stay after finding the bug. I understand its not their fault, things happen. I was frustrated because I wanted a refund for the night we were not staying but I never got a clear answer on if it was happening or not when I left. I am pleased to say it has been refunded now. Thank you for handling this matter.
Sarah
Sarah,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 30 日
Alicia
Alicia,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 24 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 3 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 28 日
Aaron
Aaron,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 23 日
Jeremy
Jeremy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 18 日
Tricia
Tricia,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 16 日
Raymara
Raymara,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 15 日
Michelle
Michelle,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 11 日
Our bathroom was covered in black hair. Asked to change rooms and the lady at the front desk got an attitude.
Christine
Christine,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 3 日
Billing issue with the booking
Billing confusion. I booked the room and gave my credit card for my friends sons.
The hotel charged my guest in spite of them informing about the booking.
It was really painful.
Sabapathy
Sabapathy,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 25 日
Thomas
Thomas,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 19 日
Check in was easy and quick! Receptionist Shalyn was very welcoming and polite
Keyana
Keyana,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 18 日
Staff was super nice and very accommodating. They're guest laundry option was a life saver, will definitely be back !
Emily
Emily,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 12 日
Wonderful hotel
Wonderful experience! We stayed here while visiting some family and friends in Cincinnati. Highly recommend!
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 9 日
Everything was excellent except the cigarette smoke was smelled several times on my floor because someone was smoking inside the building instead of going out on a cold day.
Sanjay
Sanjay,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 7 日
Aaron
Aaron,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 1 月 6 日
Daniel
Daniel,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 30 日
Amber
Amber,1 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 12 月 29 日
No sleep, bad stay. It’s clean though.
Check in was quick and easy and the room was clean and neat.
That’s the end of the good.
I reserved a king bed with pull out couch. Because two grown adults don’t fit comfortably on a full size bed. I shouldn’t have to sleep separate from my husband.
No other king rooms were available with the pull out couch, for our daughter. So we slept extremely uncomfortably all night, well what little we could sleep.
Between the hard mattress, and ridiculous amount of noise. We got maybe two hours of sleep.
We had to call the front desk multiple times from midnight to 1:30am because another room had what sounded like a 12year old girls cheer team celebrating a birthday until 2am when it finally stopped.
I’m sure the front desk would have known before 1:30 had they bothered to answer the phone. 6 calls before someone finally answered.
I will never stay here again.
Front desk people are rude. You can hear every single breath someone takes in the hallway, beds are hard and small.
We got the room on a deal so I thought we would try it. But god do I wish I stayed with my regular place. Never again.