The room was clean and specious, very quiet, bed was super comfortable and the staff was extremely friendly and helpful. We will stay here again!
Erica
2 晚家庭旅行
8/10
Up to date
Jim
2 晚家庭旅行
10/10
Heather
1 晚行程
10/10
Super stay!
Charles
1 晚行程
6/10
Didn’t take cash to pay for hotel so had to put on card
真实旅客
1 晚家庭旅行
10/10
Cheryl
1 晚结伴旅行
10/10
Kenyon
1 晚行程
6/10
Overall, the hotel was worth the value. The room was clean and conveniently located for Kings Island. The room layout was little awkward. For instance, you couldn't shut the bathroom door while in the bathroom. The pool floor was dirty, there were no pool towels and there was garbage on the tables.
Amy
2 晚家庭旅行
6/10
My daughter and I had a wonderful time on the first day but the second day, noticed a bed bug crawling on a pillow. We packed up and I told the front desk lady that we were leaving and would like a refund for the next day (we were staying again) but didnt want to stay after finding the bug. I understand its not their fault, things happen. I was frustrated because I wanted a refund for the night we were not staying but I never got a clear answer on if it was happening or not when I left. I am pleased to say it has been refunded now. Thank you for handling this matter.
Sarah
2 晚家庭旅行
8/10
Alicia
4 晚家庭旅行
8/10
真实旅客
2 晚家庭旅行
10/10
Jill
2 晚行程
10/10
Excellent comfortable clean full kitchen pool
Melanie
4 晚浪漫旅行
10/10
真实旅客
1 晚行程
6/10
The mattress needed to be replaced badly. Didn't get a greet night of sleep either night.
David
2 晚家庭旅行
10/10
Enjoyed our stay
hannah
2 晚行程
10/10
The suite had excellent amenities. This would be great for an extended stay! We will definitely visit again.
Kellie
1 晚浪漫旅行
10/10
Aaron
1 晚家庭旅行
10/10
David
4 晚行程
10/10
My stay was great! I was greeted as soon as the doors closed behind me. The staff were very welcoming & attentive. They offered to respond right away if a need arose….none did. The hotel is very nice, updated & surrounded by plenty of restaurants & shopping areas. This was my first time staying here & I was impressed. Will be using them in the future. My grandson swam & complained the water was cold after we had been advised it would be warm. That’s all I got🤗