This hotel appears outdated and poorly maintained, with visible signs of mold and a strong mildew odor. Upon checking in, the room smelled overwhelmingly musty, the bed had visible stains, and the lighting was extremely dim all of which made the space feel unclean and uncomfortable. For the price, this place doesn't meet even basic hotel standards; it felt more like a run-down motel. As someone with autism and OCD, these environmental issues aren't just inconveniences they are genuine triggers that can lead to sensory overload and emotional distress. The smell, lack of cleanliness, and dim lighting made it nearly impossible for me to feel safe or regulated. I noticed there were no mattress covers, which added to my anxiety around hygiene and potential pests. These may seem like small details to some, but for people with sensory sensitivities and health concerns, they matter a lot.
I politely asked for a refund because I physically couldn’t stay in that room. The manager refused and only offered a room switch. When she asked if the new room was better, I said yes not because it truly was, but because I was already overwhelmed and couldn’t handle the confrontation. I didn’t stay the night, but still had to pay, essentially losing money for a service I couldn’t use. Hotels need to understand that guests may have disabilities that affect how they experience a space. Autism, OCD, and other sensory-related conditions should be considered in how rooms are cleaned, maintained,