We had a main floor one bed room, it was nice, the service was nice, changing to the suite was easy and convenient but for double the price you still get the basic one ply toilet paper. I would just recommend to go buy some soft ones for $4 at the Dollarama, also would take a small shovel, the hotel is great for clearing the parking lot but unfortunately the clearance of the patio door is not so good and we asked if or when it was going to be done the answer was “we usually only do it in the morning”. The staff was great enough to send someone although they didn’t really do much and had to use the car broom to properly clear the entrance it was nice that they sent someone. Both rooms we had were beside the maid’s and ice room, the doors are not really thick so everyone talking or making noises is very much heard, felt like we did not have much privacy as if we hear the staff talking at all times they must be hearing what we say or do as well.. It was an okay experience, the pool was full of kids until closing time so if I could recommend one thing would be at least a one hour adults only or stay open until 12 instead of 10. The looks are as shown and is a beautiful hotel to stay at, easy access to everything, convenient parking, nice staff, the king suite is much nicer than a regular room but sheets, toiletries, towels and toilet paper stays the same. The heat was stupid you are not allowed to have it lower than 19°c and the water is stuck at 39°c for the shower in the suite.