Checked in around 8pm asked if there was room service was advised yes. Got to room after walking up stairs with bags as no lift and no offer of help, No menu called down to reception they said we can read it to you - I wanted to browse and decide and also wanted to look at prices etc. Filled in breakfast card for room hung on door to find it still there in the morning so had to rush down to breakfast with wet hair. Room was a good size but basic
Clare
Clare,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 24 日
Below standard for type of hotel
Room was incredibly outdated, bed very uncomfortable, bathroom was dirty, room key consistently didn’t work so had to be replaced several times. Overall would rather have stayed in a premier inn.
Ewan
Ewan,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Nicole
Nicole,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Leigh
Leigh,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 15 日
My stay at Manor of Groves Hotel, Golf & Health Cl
Generally very clean and the staff were very polite. Only that last night we had an issue with water supply for the greater part of the evening. We went to bed without running water.
Also their air-con is fixed at 19.5% and you cant change it so the temperature was uncomfortable during the night. At the same time their top linen is just a very warm duvet which makes things worse. I requested for simple bed sheets and I was promised that someone was going to bring it to my room but no one turned up.
Please make it clear that if one wants to use the beauty facilities ie getting treatment, they need to book well in advance. The primary reason I went there was for my wife to use the Spa. Unfortunately we were told that it was fully booked and she was disappointed.
stephen
stephen,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Julie
Julie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
It was lovely everything was great the staff were polite and very helpful. The room was beautiful and comfortable. The food was superb. The actual grounds were beautiful also. Overall had a brilliant stay will definitely be coming back.
Louie
Louie,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 10 日
Mark
Mark,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 8 日
A
A,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 7 日
No hot water
Jody
Jody,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
John
John,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 6 日
What a poor stay , I stayed there with my partner for 2 days , I had dust all over the lamps in my room one of my lights wasn’t working , very noisy at night when I was trying to sleep , my hair dryer didn’t work my partner went down to reception
And told them waiting half hour for them to bring a new hair dryer up not good at all
真实旅客
2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 3 日
Would stay elsewhere if possible
I had 2 nights here. The first night was fine. The second night, I went down for food, ordered a burger and chips at 18:00 and it didn't arrive until 18:50 (not a sorry from the server) and it was so dry I had one bite and didn't eat the rest. I was offered something else but at this point I had enough and wanted to be done with it all. Then when I was trying to get some sleep (room 8) form 21:00 onwards i could hear nothing but the creaking floorboards from the above room. Again, it was too late in the day for me to do anything and I just wanted to sleep. I was going to say something the reception in the morning when asked how was my stay but when i checked out I didn't even get this question. I will actively try not stay here again.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 23 日
Peter
Peter,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Super staff & location
Superb service, great room, will be back!
Stuart
Stuart,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 14 日
Lee
Lee,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Hannah
Hannah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 3 日
Mark
Mark,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 21 日
Hannah
Hannah,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 20 日
Chris
Chris,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 12 日
james
james,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 12 日
Great stay
Great hotel in quiet location, very good leisure facilities. Room clean and comfortable definitely recommend