Located in the heart of Commercial, Hay Hotel offers a warm welcome with laundry facilities and free in-room WiFi. Start your day with continental breakfast, then take advantage of express check-out and express check-in for a seamless stay. The helpful staff has left a lasting impression on previous guests.
Commercial Hay Hotel is a great choice for a stay in Hay. Free perks include WiFi, self parking, and continental breakfast daily between 8:00 AM and 10:00 AM. Fellow travelers love the helpful staff.
At a glance
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Hotel size
31 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
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Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Onsite parking includes off-street options
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Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–10:00 AM
Shared microwave
Shared refrigerator
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Facilities
Picnic area
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Electric kettle
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Microwave
More
Daily housekeeping
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge of AUD 20
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Commercial Hay Hotel Hay
Commercial Hay Hotel Hotel
Commercial Hay Hotel Hotel Hay
Frequently asked questions
Are pets allowed at Commercial Hay Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Commercial Hay Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Commercial Hay Hotel?
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge of AUD 20. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Commercial Hay Hotel and nearby?
Commercial Hay Hotel has a picnic area.
What's the area around Commercial Hay Hotel like?
Commercial Hay Hotel is a short 12-minute walk from Dunera Museum and 13 minutes' walk from Hay Heritage Walk.
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Reviews
Commercial Hay Hotel Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
7.0
Amenities
8.0
Staff & service
7.2
Property conditions & facilities
Popular mentions
Room
Breakfast
Toilet
Bed
Balcony
Lobby
Bathroom
Microwave
Reviews
Verified
10/10 Exceptional
Mar 28, 2026
Stayed 2 nights and at this price point the hotel is terrific. Clean bathroom and room, comfy beds, terrific continental breakfast and good parking out the back. Definitely good value for money.
Jon
Jon, 2-night trip
Verified
10/10 Exceptional
Jan 7, 2026
The Stay was great Wonderful Staff
Jason
Jason, 1-night trip
Verified
10/10 Exceptional
Jan 15, 2026
Room was spotless and the staff are amazing
Ewen
Ewen, 1-night trip
Verified
6/10 Good
Jan 11, 2026
good breakfast and facilities at room.
wakil
wakil, 1-night trip
Verified
8/10 Very good
Feb 25, 2026
There was a warm welcome. The room was clean and comfortable. A light breakfast is a bonus and there is a good coffee van across the road
Frances
Frances, 1-night trip
Verified
8/10 Very good
Dec 16, 2025
Good location
Azad
Azad, 1-night trip
Verified
10/10 Exceptional
Dec 18, 2025
Fresh and clean and everything we needed!
Sharon
Sharon, 1-night trip
Verified
8/10 Very good
Jan 9, 2026
Room was good. STAFF excellent
Kevin
Kevin, 1-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Basic but very good value for what you get
Christopher
Christopher, 1-night trip
Verified
6/10 Good
Dec 17, 2025
Comfortable bed. Renovated bathroom was lovely.
Cheryl
Cheryl, 1-night trip
Verified
8/10 Very good
Dec 31, 2025
Good Air conditioner
Good bed
Good bathroom
Mark
Mark, 1-night trip
Verified
10/10 Exceptional
Oct 2, 2025
Accommodation was good value for money.
Rodney
Rodney, 1-night trip
Verified
4/10 Fair
Jan 24, 2026
Room smell and there were not even enough food for the breakfast they offered with the room.
Subash
Subash, 1-night trip
Verified
6/10 Good
Oct 30, 2025
Nice enough for one night staff were great.
Tracy
Tracy, 1-night trip
Verified
8/10 Very good
Sep 25, 2025
Clean rooms, friendly staff. Good for an overnight stay on the way through.
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
Sep 12, 2025
Lovely great service great location comfortable
David
David, 1-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Good
Shakul
Shakul, 1-night trip
Verified
10/10 Exceptional
Sep 30, 2025
Staff were so pleasant and helpful upon check in and out. Doing a great job with a beautiful building
Tony
Tony, 1-night trip
Verified
10/10 Exceptional
Sep 22, 2025
We had comfortable stay.
It was really easy to communicate with staff
Harmanjeet
Harmanjeet, 1-night trip
Verified
10/10 Exceptional
Jul 23, 2025
Convient And Pet friendly.. great overnight stop
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jul 3, 2025
Lovely staff and great value.
Maris
Maris, 1-night trip
Verified
10/10 Exceptional
Sep 29, 2025
The car park was good
David
David, 1-night trip
Verified
6/10 Good
Jan 18, 2026
The room was OK, but scant of facilities (cutlery, crockery), with a tiny fridge. The breakfast room downstairs did not have a wide selection, and had no milk when we went down for breakfast.
Anthony
Anthony, 1-night trip
Verified
8/10 Very good
Nov 7, 2025
Centrally located and convenient. ROoms clean. Breakfast fine. Carpets worn but what one would expect for old hotel. Good value for money. Staff very friendly.