Super comfortable and clean hotel room, prime location, and EXCEPTIONAL customer service from every single staff member we interacted with. Even though we stayed on June 7 and we were crazy busy along with everyone else in the city celebrating World Pride, we really felt taken care of by everyone at the hotel. They weren’t annoyed or sick of ppl yet, and that’s rare these days. And this includes every person who answered our various questions over the phone before our arrival, every front desk person, every valet attendant and bell hop and every staff member at the wonderful Firefly restaurant. I highly recommend and will be booking future stays.