Upon arrival, our room had a terrible smell of mold and urine. We immediately asked for a new room and we were moved. Our new room also had a musty smell, but it was tolerable. The air conditioner didn’t work great. We had it set at 60 for the duration of our stay and it never got below 74 degrees. There was often no one at the front desk and we had to wait for over 5 minutes for someone to arrive at the front desk. Breakfast was only served until 9 and it was extremely limited. I wouldn’t stay here again.
Jillian
Jillian,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 6 日
Worst place we'ved ever stayed in!
Asked for 2 days for a hair dryer. No iron. No remote and the one given us would not turn the TV off
Metal bat in bed slammed my husband's ankle snd is now bruised. Blanket was ultra thin. AC was either freezing cold or loweredc2 degrees was hot and humid. Used ironing board to put makeup etc. on as there was no place to put it. Carpet was dingy and room very dated. 2 plugs by bed to charge phones.
Tim and Sue
Tim and Sue,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 6 日
Eugene
Eugene,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 1 日
Robert
Robert,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Larry
Larry,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 28 日
Jodi
Jodi,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Rebecca
Rebecca,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 19 日
More towels please.
Breakfast was ok at most. We had 3 towels for 5 people so we called for more. They never came. They would only refill 8 pool towels at a time and we had to call them so many times to refill them because it was already empty when we came in. A couple times we had to just drip our way back to our room due to no towels.
Megan
Megan,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 18 日
Sean
Sean,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 9 日
AWFUL.
This was the absolute worst hotel I have ever been too. The cleanliness was non existent. The room smelt like wet dog as soon as we walked in. There was no cleaning smell what so ever. The sheets to the bed were covered in hair and stains like the sheets hadn't been changed from prior customers. There were sex toys stuck to wall behind bed. We were in the room a whole 20 minutes and had time to book a reservation at a different hotel. We will never be back. We want a refund but the manager wasn't in at time we left.
Abby
Abby,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 27 日
Ok except minimal breakfast
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 26 日
convenient location off highway
quality of pillows and mattress poor and the toilet flush was temperamental
SHABBIR
SHABBIR,1 晚商务旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 6 日
Jorge A
Jorge A,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Andrea
Andrea,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 31 日
It was a good place for families
Joan
Joan,4 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 3 月 30 日
Room cleanliness was horrible.
I don’t like been like this but the experience here was bad. First of the front staff was kind not a problem with that. But once going to our room that’s where it all started. The room smell bad probably because they had clean the carpet. But the smell was bad and carpet was wet. The room was a bit humid. The beds were dusty on top of the cabinet were the tv was dirty and had like small rocks on top. Now the other worst part was the window. It was full of bugs I had to buy a bug spray killer from Walmart to spray the whole window. The pool was nice atleast it was open and my kids had fun. But the room was horrible. A lady in the elevator was complaining about the same thing we were experiencing. I have pictures but I don’t want to go that far and post those pictures.
Audel
Audel,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 24 日
Couldnt check in on time due to room not being cleaned. Beds were very uncomfortable. Pillows were terrible. Things were broke in the pool area. Limited towels in the pool area. Bedding was very thin.
Amanda
Amanda,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Gregory
Gregory,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 7 日
There was small things wrong with the room but the front desk lady was great and asked if we would of liked a new room and she had also taken down our concern when another guest had thrown beer all over my vehicle.
Austin
Austin,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 2 日
Devon
Devon,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 16 日
I booked this to take my grandkids swimming and when we went to checkin they informed me pool was closed no indication before that on webpage or anything they wouldn't give a refund