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Comfort Suites Hanes Mall

2.5 star property
Hotel with 24-hour fitness, near Hanes Mall

Choose dates to view prices

Photo gallery for Comfort Suites Hanes Mall

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes
Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes
Exterior
Lobby
Free daily buffet breakfast
In the heart of Winston-Salem’s business district, Comfort Suites Hanes Mall welcomes you with a warm breakfast buffet and convenient amenities like dry cleaning/laundry services. With a 24-hour gym, outdoor pool, and free self parking, this hotel is perfect for both work and play. Guests rave about the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Non-smoking
  • Connecting rooms available
  • Gym
  • Laundry facilities

Main amenities (10)

  • Daily housekeeping
  • 24-hour fitness center
  • Seasonal outdoor pool
  • 24-hour business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Laundry service
  • Conference space

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is CNY649
CNY749 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(82 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Sofa bed - double
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(111 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Sofa bed - double
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(48 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Sofa bed - double
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade) | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Sofa bed - double
  • 30 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Sofa bed - double
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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8.4 out of 10, Very Good, 1,010 reviews
The price is CNY507
CNY573 total
includes taxes & fees
Nov 3 - Nov 4
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About the neighborhood

Map
200 Capitol Lodging Ct, Winston-Salem, NC, 27103

What's nearby

  • Hanes Mall - 7 min walk - 0.7 km
  • Novant Health Forsyth Medical Center - 2 min drive - 2.7 km
  • Wake Forest University Baptist Medical Center - 6 min drive - 5.3 km
  • Benton Convention Center - 8 min drive - 9.3 km
  • Wake Forest University - 13 min drive - 11.3 km

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 13 min drive
  • Piedmont Triad Intl. Airport (GSO) - 28 min drive
  • High Point Station - 24 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪The Cookie House - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬13 min walk

About this property

Comfort Suites Hanes Mall

Comfort Suites Hanes Mall puts you within a 15-minute drive of Hanes Mall and Wake Forest University. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the seasonal outdoor pool. The comfortable beds and helpful staff get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (947 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Visual fire alarm
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Double sofa bed
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 150.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: USD 2.26 per accommodation, per stay

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to May 15:
  • Swimming pool

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 23 to September 07

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Comfort Suites Hanes Mall
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Hotel Winston-Salem
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Does Comfort Suites Hanes Mall offer free cancellation for a full refund?

Yes, Comfort Suites Hanes Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Comfort Suites Hanes Mall?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Comfort Suites Hanes Mall?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Comfort Suites Hanes Mall?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Comfort Suites Hanes Mall?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.

What is there to do at Comfort Suites Hanes Mall and nearby?

Comfort Suites Hanes Mall has a seasonal outdoor pool and a 24-hour fitness center.

What's the area around Comfort Suites Hanes Mall like?

Comfort Suites Hanes Mall is located a short 15-minute walk from Hanes Mall. Travelers say this hotel is in a good location.

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Reviews

Comfort Suites Hanes Mall Reviews

8.8

Excellent

8.8

Cleanliness

8.2

Amenities

9.2

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • Breakfast was consistently good with a variety of options including hot items and friendly staff. (71 reviews)
  • The property offers a convenient location with many dining options nearby and a good breakfast selection. (16 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Bathroom
Restaurant
Elevator
Shopping
Cleanliness

Reviews

10/10 Exceptional

Good breakfast, friendly staff great location
shawn, 3-night trip

10/10 Exceptional

Great stay
Michael, 1-night trip

10/10 Exceptional

The breakfast needs to get a different menu opinions.
Robert, 1-night trip

10/10 Exceptional

Room was very clean and hotel staff very friendly
Steven, 2-night trip

8/10 Very good

Front desk was very welcoming. Room was clean and spacious. Great price and within walking distance from Outback
Cynthia, 1-night trip

10/10 Exceptional

Nice stay
Patrick, 1-night trip

10/10 Exceptional

We stayed one night in a king suite. Spacious room, very clean, and bed was extremely comfortable. Staff was courteous, check-in was fast as room was reserved online. Breakfast was good also. Would have liked more fruit, but waffles, sausage, eggs, and bagels were very good. Would definitely stay here again.
Ginger, 1-night trip

8/10 Very good

Nice stay

The staff at this hotel was very nice. When I checked in the lady at the front desk was exceptional. The room was spacious and clean. The hotel external view is very outdated so when I first arrive I was really afraid that I wouldn’t be able to stay. All in all it was a pleasant stay and the staff work really hard.
LaDana, 2-night trip

10/10 Exceptional

Excellent
Terry, 1-night trip

8/10 Very good

Nice rooms & comfortable beds. Check in Staff very friendly & helpful. Good coffee!
Gwen, 1-night trip

6/10 Good

Affordable but wouldn't stay again

While everything looked clean, there was a roach in my bathroom! I checked the rest of the room and didn't see anything else, but that creeped me out. Walls are very thin - you can hear people talking in their room, in the hallway, walking. Breakfast was about what you would expect though they didn't label the food so no clue what kind of sausage they were serving, what kind of muffins, etc. Two of the desk attendants were very friendly. Not an easy location to get to and didn't feel safe in terms of the other housing that shares the space - there were people hanging around outside watching the parking lot.
Kawanna, 1-night trip

8/10 Very good

nice place to stay .......clean and comfortable...nice complimentary breakfast...helpful staff....
Richard, 4-night trip

10/10 Exceptional

Great place to stay
Jose, 8-night trip

10/10 Exceptional

Quick and easy
Fredrick, 1-night trip

10/10 Exceptional

I recently had a very pleasant stay at this hotel. The accommodations were comfortable and well-maintained. The staff were friendly and attentive to my needs. The amenities offered enhanced my overall experience. I would highly recommend this hotel to other travelers.
Guy D, 2-night trip

10/10 Exceptional

Very clean, beds comfortable, staff very friendly, will stay many times again in the future as we have family here
Daniel, 2-night trip

10/10 Exceptional

The beds were comfy and the room was clean.
Yolanda, 1-night trip

10/10 Exceptional

Thankful for comfort

While visiting our relative in the hospital, we stayed here 4 different times in 1 week and our stay was always wonderful!
Katherine, 1-night trip

10/10 Exceptional

It was really a great hotel!!
Donald, 1-night trip

10/10 Exceptional

Great place to stay

Very nice,comfortable stay while visiting family. Our king suite was clean,quiet & just what we needed for a great night’s rest. This is where we stay for every visit. Never been disappointed!
1-night trip

6/10 Good

Price was good and enjoyed the stay
Cortez, 1-night trip

10/10 Exceptional

Super impressed! Will absolutely stay here again! Reasonable pricing too!
Bradley, 1-night trip

8/10 Very good

Clean room and it was quiet
Christopher, 2-night trip

8/10 Very good

Staff at desk , was very friendly.
Joann, 3-night trip

10/10 Exceptional

Great and clean property, super nice staff! I will come back!
Jamil, 1-night trip