Check in good, front desk people friendly. Breakfast had a good selection. Unfortunately, the pet friendly room had a very strong odor.
Brad
Brad,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Best ever
Same room. Didn’t have to deal with that rude mean lady so I really enjoyed my stay this time. Thanks ladies! I will be back!
Aaron
Aaron,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 15 日
The Blonde lady at the front desk is rude.
Rude front desk middle aged blonde woman with bad attitude. Terrible service from her. But everyone else I dealt with was really nice. She is a problem and will cost you business. You absolutely never accuse a guest of theft unless you have PROOF AND EVEN THEN YOU NEED TO CONTACT THE MANAGER TO ENSURE COMPANY POLICY IS FOLLOWED. NEVER EVER IS IT ACCEPTABLE TO YELL AND ACCOST A GUEST (ESPECIALLY IN THE LOBBY OF THE HOTEL AND IN FRONT OF OTHER GUESTS. ) I am absolutely appalled by this and I would have said something at check out but would anything really be done about the blonde lady?( who is the face of your company when behind that desk.) that kind of behavior needs to be put in check or it will tank your profits and ruin all the hard work of other to uphold the brand standard of comfort suites .
Comfort, Safety, and accommodations are of upmost importance to the hospitality industry. You guess missed all three marks this day. But it’s fixable! Strive to fix a couple problems a day. Be a problem solver not a problem maker.
Aaron
Aaron,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 15 日
4/13/25-4/14/25 my night in the trap house.
The blonde lady at reception was over the top rude and not friendly at all. Seemed annoyed that I had a problem with my reservation because I used a 3rd party service (hotels.com) I had to use the online chat and hotels.com fixed the whole situation. In the business off hospitality you should want to help your guests if they ever have a problem with their reservation, I mean that is your income! Everyone else I encountered were pleasant and happy to be there. I actually met the general manager in passing in the breakfast room. (Breakfast ends at 9?more like 8) she was a very nice lady.at first I actually thought she was a guest there too. Hot tub was a dirty cold tub. But plenty of towels At pool. Overall Clean but key card locks for the safety of the guests did not work. The only one that worked was the one to my room. Because of that I will give this (not safe) hotel overall a 1 out of 5 fix the key card readers and doors that don’t shut to the exterior of the building. I would give an easy 3out of 5. Don’t fire the blonde lady. It’s not her fault she can not understand (yet) the meaning of the hospitality business. Overall friendly staff I’m just hoping the lady that checked me in was having a bad week. Love the fire place by the front desk. Good place if you need space for small events. Definitely has the potential to be able to double if not triple its revenue. Starting now it should be EVERY GUEST. EVERY TIME. Never know which person is going to be the one to do this…
Aaron
Aaron,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Just stopped for a quick overnight stay while traveling. Nice large room. Bathroom was big also. Needs updating but overall didnt make the stay terrible. There were 5 of us and we had plenty of space
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 7 日
Thomas
Thomas,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 6 日
It’s a no go!
Our hotel room smelled musty, and there were water marks/bubbles on the ceiling. Beds were clean and comfortable. Everything is old, needs a remodel bad. The walls were dirty and there was a sprite left in the fridge so I knew the fridge wasn’t cleaned. Went down to breakfast, there was just eggs (which were nasty) and cereal. Apparently there truck didn’t show. I asked to have the waffle mix filled in which a lady got up from the chair where she was sitting on her phone and put new batter in but the machine was clogged. We went to Cracker Barrel. I would not recommend nor stay here. Very rundown with staff that does not care.
Tim
Tim,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 4 日
Nice clean staff,room,and breakfast
Nani
Nani,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Josh
Josh,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Happy travelers
Very clean but a bit rundown. Could use a little remodeling.
janet
janet,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 28 日
Linda
Linda,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Magdalena
Magdalena,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 5 日
Allyson
Allyson,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 10 日
Hotel is dated but seem to be doing some upgrades
Rick
Rick,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 2 日
Very nice!
Great place to stay. Always clean and comfortable.
Adam
Adam,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 10 日
Lights where out asked to have them fixed so I could shower with light the 5 nights down there it wasn’t fixed they didn’t clean the sheets there was stuff under sheets and food on floor
Tommy
Tommy,1 晚商务旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 3 日
The hotel is about to be upgraded - we stayed for the Indoor pool and hot tiub
Todd
Todd,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 26 日
Patrick
Patrick,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 22 日
Stayed there for 2 nights All was well no issues Staff very polite Plus they Are doing a remodel but did not hear anything
richard
richard,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 19 日
Jose
Jose,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 2 日
Location was easy on off highway felt safe town itself nothing much there.
Amy
Amy,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 28 日
Nice stay
Kim
Kim,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 11 月 22 日
Decent room for the price
The room was a little outdated, but clean. Breakfast was mostly edible but not great
Clifford
Clifford,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 3 日
Katie
Katie,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 28 日
Clean room
Clean spacious room. Everything worked as it should. Breakfast was awesome! Variety of choices, hot food was hot and plentiful. Staff was friendly. We would definitely stay here again.