Room was clean and updated. Cute setup with a comfy large bed. I didn’t have much interaction with staff bc I came in later and left early. My only complaint is that I didn’t know they charged $10/day for parking. I booked through a 3rd party and it said free parking. No one mentioned it when I checked in or out either. No included breakfast either-but I knew that part.
Jenny
Jenny,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 2 日
Love this place
Erica
Erica,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 23 日
Kevin
Kevin,2 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 23 日
Everything was nice, as usual... EXCEPT, when I received my bill I noticed a $10.00 per day charge for parking. The hotel's website clearly states that parking is free.
"Courtyard St. Louis Westport Plaza has accommodations with a fitness center, free private parking, ..."
The hotel website does not have a portal for me to file a question/complaint because the reservation was not made through their Guest Services page. Is there any recourse?
Melinda
Melinda,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 15 日
Yes
Susan
Susan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 8 日
Everything was fine
Scott
Scott,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 5 日
Turan
Turan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 4 日
we did switch rooms on them, but the baseboard of the bed had mud all over it. Otherwise the room was very clean.
Robert
Robert,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 2 日
Close to everything we needed. Clean. Staff helpful
Louise
Louise,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 17 日
Kristopher
Kristopher,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 30 日
Terrence
Terrence,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 22 日
Sandra
Sandra,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 12 月 18 日
Room was clean but there is a lot of radiant light from a plug in the sink area. Also, my key kept having to be reconfigured
Katrina
Katrina,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 16 日
Room was clean and cozy and staff very nice.
Jerry
Jerry,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 8 日
Derrick
Derrick,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 8 日
Our mini fridge didn’t work. We were surrounded by a young sports team and their families. They were very loud especially early this morning. Also, housekeeping came right into our room while we were still in bed this morning.
Staff was all very kind and helpful otherwise.
Jessica
Jessica,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 7 日
The bed facing sideways from the tv was not ideal. And the room didn’t feel very clean