The hotel is older and could use some upgrades. The furniture is worn.
Molly
1 晚家庭旅行
10/10
We Extended 2 more days.
It was so nice to stay there. There's big grocery market is just next to the hotel.
Swimming pool also open everyday.
My kids enjoyed there.
MU SUNG
1 晚家庭旅行
10/10
Mary Kay
4 晚行程
6/10
Cathy
1 晚结伴旅行
8/10
Michele
2 晚行程
10/10
Marta
4 晚行程
10/10
Clean, nice, well accommodated. Room was great
Daniel
1 晚浪漫旅行
4/10
first room was smoky. we switched rooms and asked for tissues which ran out. never got any. also room was never cleaned.
Richard
2 晚行程
10/10
Dale
1 晚家庭旅行
2/10
I was scammed, by a person claiming to be a Expedia employee. I was in happy with the Henley in Washington DC, the room was no as it appeared on Expedia website. The room was so small we had to put our luggage in the bedroom area. There wasn’t a night stand nor dresser to unpack our clothes, so essentially we would have to live out of our suitcase. I called an Expedia number that I got off of the Expedia website because my itinerary receipt didn’t have a customer service number and the email I received says do not reply. I explain to the gentleman that I was unhappy with the room and the price of parking, and he was eager to help. He told he would find me another hotel but since I was switching hotel’s and the previous one was prepaid I had to prepaid for the new hotel and he would refund the money for Henley. The gentleman (;Anderson) did make the reservation at the courtyard hotel with the prepaid funds and sent me the security code from Expedia for each transaction. He also sent an email stating that I would receive a refund from Expedia for the previous hotel booking (The Henly). Well Expedia sends me another email stating that they tried to talk with Henly but the manager refuse to refund the money for the booking. Expedia also says that Anderson doesn’t work for them, and the email I receive came from the reservation help desk and the are not apart of Expedia. My question is if the reservations help desk is not apart of Expedia,how did they know to send denial email?
Spencer
4 晚行程
8/10
Enjoyed our stay. Need microwave in rooms
kenneth
1 晚行程
8/10
The hotel is in good physical shape and there is a small pool, but it is clean. I thought it said breakfast was included on the description, but it wasn’t.
Sharon
1 晚结伴旅行
10/10
The most that I did like about my stay at this particular establishment is that it was very quite and my family and I felt very safe. And what was unique about my stay is that the staff was very respectful, helpful, and cordial. And there wasn't anything that I didn't like about my stay and would and will recommend everybody that I know when it if they come to your city to stay at this establishment!
Jermaine
1 晚家庭旅行
10/10
Nice service and clean rooms beautiful job
Mark
1 晚行程
10/10
Dawn
1 晚结伴旅行
10/10
Dawn
1 晚结伴旅行
10/10
Dawn
2 晚商务旅行
6/10
Fariel
2 晚行程
6/10
Jaime
1 晚行程
8/10
Breakfast oncluded would be nice, otherwise nice hotel with good value