The room was not good at all the door would not lock we were supposed to have a handicapped room but it was already occupied
bonnie
bonnie,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 25 日
It's fine
Deja
Deja,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 18 日
Torned floor, cockroach, Fire alarm working for nothing at night. This hotel should not be advertised on hôtel.com
Dominique
Dominique,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 12 日
Martin
Martin,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 11 日
Disgusting room. Outside was horrible.
Cynthia
Cynthia,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 11 日
😃
Yolanda
Yolanda,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 22 日
My stay was pretty awful. When I arrived to my room late at night, the lights were out but the tv was on. I thought someone was in there but they were not. The room hadn't been cleaned well enough for me. I've attached a photo of the sticky night table. The bathtub looked totally grungy. I attached a photo of that too and the front door didn't feel very secure. There were strange dips in the floor, totally uneven, felt like it was caving in. The worst part is that there were some people in a very loud, profanity laced confrontation right outside of my window for what felt like hours. I don't know if it ever got violent because I finally fell asleep. I never felt safe in the room so I slept in my dress. I'll never stay there again. The only positive thing I can say is that the staff was nice and professional.
Kia
Kia,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 21 日
Needs massive renovation and cleaning
Lights in room didn’t work. Bottom lock didn’t work well. Leaking shower.
Good: hot water great!
Laurette
Laurette,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 16 日
Filthy
George
George,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 15 日
Keyonna
Keyonna,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 15 日
Terry
Terry,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 9 月 13 日
Unsanitary and dirty conditions. Outdated, almost everything was broken. Parties and loud music it was impossible to sleep. When we tried calling to complain no one answered. When I tried to email no on responded. Hotel claimed I never complained and wouldn’t refund despite my photos of the conditions. Do not stay here.
Chelsea
Chelsea,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 9 月 10 日
This hotel is the most dirtiest place i have ever seen , i left the place, i couldn't continue to stay there. Filthy roaches ,rats, broken walls. Please don't pay any amount for this unsanitary hotel. Disgusting hotel. For health reasons, please don't stay in this hotel.
comfort.
comfort.,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 9 月 9 日
Filthy and old. If I could’ve given them negative stars I would have. Terrible!
Raymond
Raymond,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 8 日
Ok on average
The service was ok, the cleanse was sub par
Lyle
Lyle,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 8 日
We requested a smoke free room. When we entered the room it had a strong cigarette smell. When we reported this to the desk and requested a different room, we were informed that there were no other rooms and all they could do was cancel and refund. This left us scrambling to find another hotel. I am still pursuing the refund.
Jonathan
Jonathan,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 9 月 7 日
So disgusting I checked in and checked right out
Samuel
Samuel,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 9 月 7 日
Stay away! Absolutely disgusting. The room has knats/flying insects everywhere. There were cobwebs in the corners of the room and a cellar spider in the bathtub. We could not stay there the night, we left immediately.
Hatim
Hatim,1 晚结伴旅行
Expedia真实住客点评
2/10 很差
2025 年 9 月 7 日
I was one of the worst rooms I've ever experienced - as soon as I opened the door. There was water damage on the walls and on the flooring. The countertops and the floors were uneven because of the water damage. Then, there were roaches moving around as soon as I turned the lights off! Then, horrifically, in the middle of the night, when a roach crawled on my head while I was sleeping -- it became THE worst room I've ever had the displeasure of experiencing. Then the staff told me that because I waited until 6:30am to complain and request a refund, I was not entitled to speak to the manager or able to get a refund!
Steve
Steve,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 9 月 5 日
Veronica
Veronica,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 9 月 1 日
Marilyn
Marilyn,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Jose Anael
Jose Anael,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 8 月 26 日
Room bedding was dirty there were also roaches inside the room.