Place is absolutely trashed and beds are broken. I asked for a refund and haven’t heard back.
Amanda
Amanda,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 28 日
Sys
Michael
Michael,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 27 日
donald
donald,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 26 日
demetre
demetre,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 20 日
Terrible value
Terrible value for high price. Room not ready on arrival, said too busy to call when ready. Uncomfortable old mattress, trickle in shower. Very dated.
Eugene
Eugene,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 17 日
Filthy n staff.
Carolyn
Carolyn,4 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 14 日
BBB & Nisswa City alerted No mgt response/refund
Over 6 hrs wait for clean room. Bug found in bed. Bedding not fresh linen. Business should not be operating & know it because no manager available to be accountable.We are still try to get response & refund. Business hangs up! I have notified BBB Nisswa Commerce & Mayor’s office
Julia
Julia,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 14 日
Stacy
Stacy,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 13 日
Drab and dated
Room was very small and dated. There was nowhere to put my suitcase other than the floor. No surface space in the bathroom to lay out toiletries. Poor water flow. Bed was ok. Wall AC unit made high-pitched noises at times. Hot tub was out of commission and unusable. Receptionist was nice.
真实旅客
2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 12 日
Front desk was not helping and not very professional!! Rooms not very clean. Keys did not work very well. Continental breakfast was advertised not available. Hot tub did not work and the vending machine! Never again will I stay there
Cindy
Cindy,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 12 日
Douglas
Douglas,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 7 日
Jennifer
Jennifer,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 7 日
Ashley
Ashley,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 7 日
Rude Staff and Dirty Room
I arrived at the hotel and asked to check in around 2:30. I than said we have a couple of dogs. She asked me if I had let them know and I said I message through hotels.com. Her response was we do not always get these messages. However, someone from your hotel responded with the $35 fee to my email. So that was a lie. Than she said to come back at 4. We did. I went to give her the credit card I wanted charged and she said they had already charged in in the AM. Which was another lie because the dog charge was on there and we didn't tell her about them until around 2:00. She refused to let me change the card. She was rude as well. We got to our room and the total had pee on it. As well as it wouldn't flush all night. I could have even been okay with these issues because it was one night But the customer service was absolutely horrible. I do not recommend this hotel.
Stacy
Stacy,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 29 日
The information on the website and the brochure in the room needs to be updated. It indicated a continental breakfast was available but it is not. Rooms need some updating.
Larry
Larry,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 29 日
Wayne A Soehren
Wayne A Soehren,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 28 日
Room 218
The bathroom shower head seamed to b we plugged and drain was very slow. 218
Denny
Denny,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 27 日
I love this quiet little hotel. I've never had a problem and I've stayed there several times. The only issue I have is I really wish they'd start replacing the mattresses around there.
There was some random old furniture sitting out near one of the exits. It's been there for a while. It looks kind of junky
Heidi
Heidi,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 27 日
The mattress is really need to be replaced at this hotel. I have stayed many times and no matter what room I'm in. The mattresses are just not comfortable at all.
Heidi
Heidi,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 16 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 12 日
jason e
jason e,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 2 日
We DIDNT stay but we still had to pay. You advertise you have a pool but it’s down until December which yes is written in the policy’s print hidden but you shouldn’t be able to say you have a pool when it’s down til December. The desk attendant was beyond rude.
Stacee
Stacee,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 27 日
Main reson i booked the room was for the pool that was closed... also there was no continental breakfast as advertised