Hotel should reduce my fees- amenities not availab
The staff was super friendly. However, the hotel is under new management so the pool and hot tub were down for renovation; there was no breakfast offered; the ice machine was out of service; the hair dryer had been pulled off the wall and was laying on the clothes rack along with the wall mount: no light bulb in the large lamp. My fee should be reduced because of all the amenities listed in their website were not available and weren’t told to me before my arrival.
Sandra
Sandra,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 27 日
Okay, but needs renovation
The staff was friendly and the parking lot has easy access, but the building is in need of renovation. It is an older building with scratched metal doors, worn carpeting, a bathroom fan that did not move air, and too much furniture in the small room that made it feel overcrowded. Also, the ice machine was out of order and there is no continental breakfast available.
Clifford
Clifford,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 18 日
No complaints
Was in town for race weekend. Other options we 2 or 3 times the peice, so I took a chance. Hotel was fine. Rooms were clean, service was fine, beds were comfortable. Nothing fancy, but staying in the hotel wasn't the purpose of my trip. I dont have any complaints.
Roger
Roger,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 17 日
Hotel needs love.
Chose this hotel for the location and the continental breakfast option. Got there and noticed hotel is under new management and no continental breakfast. I did not notice how dirty the tub and shower was until I needed to use it. Was hair all over the tub. I just chose to leave before the 2 nd night.
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 11 日
Nisswa Inn and Suites
The hotel is very run down and in need of repair. Key cards only worked sporadically, bathroom fan broke, no drain stopper, door to bathroom sticks. Bed was ok and AC worked. Hope the new owners renovate!
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 11 日
Room smelled. Toilet had to be flushed special. Shower was cold.
Paul
Paul,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 10 日
Matthew
Matthew,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 7 日
Michael
Michael,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 31 日
Curt
Curt,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 30 日
Place is absolutely trashed and beds are broken. I asked for a refund and haven’t heard back.
Amanda
Amanda,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 28 日
Sys
Michael
Michael,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 27 日
donald
donald,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 26 日
demetre
demetre,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 20 日
Terrible value
Terrible value for high price. Room not ready on arrival, said too busy to call when ready. Uncomfortable old mattress, trickle in shower. Very dated.
Eugene
Eugene,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 17 日
Filthy n staff.
Carolyn
Carolyn,4 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 14 日
BBB & Nisswa City alerted No mgt response/refund
Over 6 hrs wait for clean room. Bug found in bed. Bedding not fresh linen. Business should not be operating & know it because no manager available to be accountable.We are still try to get response & refund. Business hangs up! I have notified BBB Nisswa Commerce & Mayor’s office
Julia
Julia,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 14 日
Stacy
Stacy,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 13 日
Drab and dated
Room was very small and dated. There was nowhere to put my suitcase other than the floor. No surface space in the bathroom to lay out toiletries. Poor water flow. Bed was ok. Wall AC unit made high-pitched noises at times. Hot tub was out of commission and unusable. Receptionist was nice.
真实旅客
2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 12 日
Front desk was not helping and not very professional!! Rooms not very clean. Keys did not work very well. Continental breakfast was advertised not available. Hot tub did not work and the vending machine! Never again will I stay there
Cindy
Cindy,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 12 日
Douglas
Douglas,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 7 日
Jennifer
Jennifer,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 7 日
Ashley
Ashley,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 7 日
Rude Staff and Dirty Room
I arrived at the hotel and asked to check in around 2:30. I than said we have a couple of dogs. She asked me if I had let them know and I said I message through hotels.com. Her response was we do not always get these messages. However, someone from your hotel responded with the $35 fee to my email. So that was a lie. Than she said to come back at 4. We did. I went to give her the credit card I wanted charged and she said they had already charged in in the AM. Which was another lie because the dog charge was on there and we didn't tell her about them until around 2:00. She refused to let me change the card. She was rude as well. We got to our room and the total had pee on it. As well as it wouldn't flush all night. I could have even been okay with these issues because it was one night But the customer service was absolutely horrible. I do not recommend this hotel.
Stacy
Stacy,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 29 日
The information on the website and the brochure in the room needs to be updated. It indicated a continental breakfast was available but it is not. Rooms need some updating.