One of the reception staff was brusk, unpleasant verging on rude. My room was on ground floor, noise from car park, rooms above and outside room door was loud and very disturbing. Bathroom while clean was in a bad state of repair. Toilet seat coming loose, fire/heat damaged and melted, bath scratched and worn. Room in general in a very bad state of repair and hotel is in desperate need of modernisation and refurbishment. AC unit in room was noisy and ineffective. Had planned two night stay but cancelled second night, could not stay in there on second night.