I was awakened at 3 AM with two people standing in my doorway. The front desk assigned my room (which I still had paid for and reserved for 3 more days) to another group of people. This was not a simple mistake, this was failure at multiple levels; I requested no housekeeping, housekeeping had not been in my room the prior two days, so how is the front desk fine with assigning a room that has not been serviced by housekeeping between guests?
Vitas
Vitas,4 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 17 日
Booked for a last minute business trip and the accommodation served the purpose.
Carmen
Carmen,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 5 日
It was a 2 star hotel. Needed work. Staff was grea
Kim
Kim,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Dorothy
Dorothy,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 29 日
Awful and filthy. Avoid at all costs.
There was blood and urine on the floor and walls in both rooms I was given. Black mold in the shower and hair on the floor and shower. Floor was filthy and sticky and shower and toilet were stained and dirty. Most filthy and unsanitary place I have ever seen and worst hotel I have ever stayed at. This place should be shut down by the health department. Stay away.
Amanda
Amanda,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 23 日
Keep driving
Room smelled of piss. Like a dog, or cat peed. It was too late to change hotels so i live with it. Light in the room was awful. Fan in the bathroom was broken and made loud abrasive clanking noise. I've been in worse hotels but i also toured the world in a punk rock band so...
Danny
Danny,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 19 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Cindy
Cindy,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Ronald
Ronald,3 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 10 日
Worst stay ever
Moises
Moises,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 9 日
Never again
We needed more towels and I responded to the text sent to me but I was told when I called the front desk to tell them there a a huge hole in a blanket that I had to call the front desk for any requests then when waking up today the bathroom floor was wet water is leaking from the bathroom ceiling lite
Michelle
Michelle,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 9 日
Eddo
Eddo,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 8 日
Place is a bit run down. Bed was comfortable though. Could have been a few more options for the breakfast but it was fine for the one night stay we had.
monica
monica,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 8 日
Ronald
Ronald,4 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 5 日
Joseph
Joseph,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 4 日
Not so great of a stay.
Internet was down on arrival, didn't want to check me in even though I had a copy of the confirmation. Room was not clean, and after it was "cleaned" hairballs were on the bathroom floor. Feel like all that was done was that the linens were changed and the visible trash removed.