The things we liked - friendly staff, bed comfortable, tv was easy to run - not streaming, air worked good and very quiet. Things we didnt like - pillows uncomfortable, only gave us 1 hand towel so had to ask for extra every day, one day we didnt get any coffee, when we arrived the fridge had been turned off so water standing in the freezer (cleaning staff was not happy about being asked to clean it) and breakfast not very appetizing. When asked for things the front desk staff was very accommodating.