To begin, the television in our room was not functioning, and we were also unable to locate a hairdryer. More concerningly, the cleanliness of our bathroom was unacceptable, as we found pubic and other hair on the shower walls. Furthermore, upon checking the bed, we discovered sand in the sheets, despite the fact that we did not visit the beach during our stay. The presence of sand strongly suggests that the bedding had not been changed after the previous guest.
I brought these issues to the attention of the front desk. However, the staff member's response was simply that they would inform housekeeping, without offering any apology or further assistance.
We were truly looking forward to a pleasant stay, but the condition of our room and the lack of appropriate response from the front desk were highly unsatisfactory.