We checked in tge hotel we had a lovely stay staff was pleasant and polite and service excellent. Would stay here again..
Had both nice treatments again lovely staff receptionist explained everything to us .
Jane
Jane,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 14 日
mario
mario,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 9 日
Aucune aide pour les valises alors que les chambres sont en étage, pas d’ascenseur, et nous avons des difficultés à marcher. Pas de prise dans les chambres pour charger nos appareils : obligé de débrancher la TV, chambres et salle de bain vieillottes avec des fils électriques apparents…
Marie-Pierre
Marie-Pierre,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 6 日
The bed was a bit too soft, the toilet took several times before it flushed. And the swimming pool was cloudy because of bad pool management. Can I claim a partial refund please?
Andy
Andy,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 4 日
David
David,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 31 日
Great service
It’s clean, staff are good, food is good. But the room was a little dated. But perfect for what I needed it for.
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 27 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Lady at check-in was super helpful.
Afternoon Tea, quality of food slighty poor and fillings in sandwiches were thin. Scones ok and cakes ok. However, not
Darren
Darren,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 21 日
Convenient stay for a couple of nights when mixing business and leisure. Bedrooms slightly dated but comfortable. Excellent food in the dining room.
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 16 日
A night away.
Little disappointed that a late checkout wasn’t available. Like that the room had air conditioning for a warm night. Pillows not very comfortable. Would like for hotels.com to include suite as an option for booking. Want to come back and book the top suite next time. Super deluxe was lovely, wouldn’t want to stay in the standard room as that looks just like a normal building. Swimming pool nice and large and appreciate the adult swim times.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 14 日
d
d,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 7 日
Amazing place to stay, especially with dogs x
Amazing friendly service, super dog friendly and thoughtful. Gorgeous hotel, lovely grounds, superb food, simply delicious 😋. The best meal was breakfast, we were looked after by the amazing Bozena, she made us feel like royalty every day xx
Andrew
Andrew,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
Review
Wonderful place, very quiet, helpful staff
Jason
Jason,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 10 日
Chad
Chad,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 3 日
Paula
Paula,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 28 日
James
James,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Suresh
Suresh,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 25 日
Neil
Neil,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 23 日
Suresh
Suresh,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 22 日
Very Disappointing
This is not a 4* hotel on any level.
Staff incompetence and slow to non-existent service made the stay very frustrating.
Parking was difficult as spaces are far too narrow for modern cars.
The only good thing about this hotel is their efficient air conditioning!
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 19 日
Hotel well situated hotel in pleasant grounds. Interior needs refurbishment but everything works. Staff were efficient and friendly. Restaurant staff were really helpful, attentive and went out of their way to help. Breakfast limited cold selection and reasonable warn choice that was of good quality. Food we had for evening meal was very good. The restaurant however needs refurbishment. We did not use the spa. We would stay again.
Nigel
Nigel,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 18 日
Just a two nights stay.
Nice, charming old hotel
anne lise
anne lise,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 17 日
Great location, building, room. Everything else was just average. Hate giving negative feedback but just felt like they were understaffed. Outside tables full of empty drinks, staff repeatedly came out and didn’t tidy up. Bar ran out of beer, even although not busy. Empty bottles from rooms left on ledge for over a day.
Room staff did great but considering price/previous ratings kind of feels like staff are going through the motions. Stayed in London, York this trip in similar hotels…. Unfortunately this was not up to same standard.