Staff have been very helpful with an issue that arose
Stephen
Stephen,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 14 日
Generally a good experience
Overall it was good, unfortunately the thermostat didn't work in the room, nor did the soap dispensers function in the bathroom
I did report both issues but neither were rectified during our stay
Kenneth
Kenneth,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Day one of our weekend..
A lovely check in experience with Steven who was very professional patient and with my lack of IT skills. The room is great. Lovely linens & towels. Room service was a great treat for us.
Dawn
Dawn,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 10 日
Michael
Michael,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Charlie
Charlie,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 31 日
Jessica
Jessica,5 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Zekiye
Zekiye,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 27 日
Marion
Marion,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
Bryce
Bryce,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Jacinta
Jacinta,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 15 日
Wouldn’t stay again. Very disappointed.
Unfortunately a rather disappointing stay. Best part was the five minutes we spent checking in. After that it just sort of went downhill. I tried to stay positive but the morning experience and all the accumulative little bits made this review more unpleasant than it should’ve been.
I wanted to surprise my husband with a little get away and we were upgraded to a superior room before arriving. I must say it was what I would’ve expected a normal room to look like and nothing superior.
The pool, although heater, is seasonal only (I might have missed info about that) which was disappointing. Decided to have a bath instead but the bottom was stained and it was covered in hair.
Hairdryer doesn’t work in a superior room and neither did my bedside lamp.
The fan in the bathroom sounds like a plane taking off.
Got woken up at 7 from music from the breakfast room blaring up to room.
Excited about breakfast we went down. Nobody really greeted us even tho sign said wait to be seated.Then we didn’t get seated.The menu was confusing even tho I had paid for breakfast it wasn’t made clear what the deal was and nobody explained nicely.Tea water was cold.All juices warm. No labels telling you what the juices were. My husband breakfast was missing bacon and the eggs were too uncooked.When I asked for bacon and new eggs the lady was very unpleasant.Took another 20 mins and she wasn’t apologetic at all.When checking out he didn’t ask how our stay was and barely said anything.unprofessional
Malin
Malin,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 9 日
Jane
Jane,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 25 日
Booth Dispensers LTD
Booth Dispensers LTD,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 21 日
ross
ross,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 21 日
Received a warm welcome from the staff, great to be able to check in at 2pm too! Room was excellent, warm and well appointed. Food in the restaurant was first class and not overly expensive.
Paul
Paul,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 19 日
nicholas
nicholas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 10 日
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 29 日
Cheryl
Cheryl,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Thanks to all the great staff
Great hotel staff very friendly and all know what they are doing and are very good and happy at what they do
Nice rooms and very comfortable
Will use again