Hotel was certainly clean, the staff good. However, the extremely officius WhatsApp message compelling me to log in prior to actually checking in was not what I wanted to do after a 200 mile drive!! In the web check-in it requires my nationality. OK fair enough, but searching on a drop down list on a mobile isn't the easiest thing to do on their site, especially when English or British aren't listed. I eventually chose United Kingdom as the closest, but "United Kingdom" isn't a nationality! The rest of the website is useless. We couldn't find a menu, so decided to go out for dinner, checking the restaurant on our way, in case it was OK. It was, and we had a good meal. But with no information in the room or on the useless website they very nearly didn't get our custom. OYO UK, seems very keen on technology, which is extremely badly implemented. The hotel is quite old, and while updated with en-suite rooms and VERY welcome air conditioning, the floor boards creak excessively and sound insulation very poor. Additionally there were various other annoying things, such as there wasn't anywhere to put used teabags! The most basic chain hotels provide things like this.