On arrival at the hotel one of our rooms was not ready at 2pm but had a complementary drink because of it this is something that needs looking at. I do not normally fill these surveys in but I have to compliment this hotel for the friendly welcome by all areas of your team. Reception, bar, pool and restaurant for there smile’s helpful and having time to chat with the customers please keep it up.
Robert
Robert,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
Lovely hotel and friendly staff.
Food wasnt great. But we would stay again.
Nicola
Nicola,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 24 日
SCOTT
SCOTT,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Neil
Neil,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Perfect
Very good hotel with a bar restaurant and a brilliant health center
Iain
Iain,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Kerry
Kerry,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Clean rooms and pleasant staff, all very helpful. Great breakfast and whole family enjoyed it. Perfect location for Warner Bros Studios tour.
Gareth
Gareth,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Fabulous stay
Fabulous hotel, lovely staff. Excellent breakfast options and included plenty for my gluten free daughter
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Good stop off on way to Heathrow
Stayed for one night on way to Heathrow.
Parking was straightforward. I have a EV, there were 2 chargers available, BP Pulse. A bit tricky to use as the didn’t take contactless cards, but sorted on BP Website. Lots of other parking available. I think hotel charged £7 overnight for charging.
Checkin was fast and friendly.
Room was modern, clean and comfortable. Bed was comfortable. Bathroom was clean and had nice toiletries.
Ate dinner in restaurant, went for noodles with prawns. Nice and tasty but a bit pricey.
Breakfast was ok. Cereal, fruit, cooked. Only complaint was not so good for vegetarians / vegans. Veggie sausages would have been good,
Checkout was fast and efficient.
Would stay again.
Mark
Mark,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 10 日
James
James,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Sophie
Sophie,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 26 日
Holiday Inn HH
A short stop over before heading to the airport. all good and convenient.
Sindy
Sindy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 16 日
Great dinner service.
Dinner and waitress were fab. The lovely lady who served us was so polite and attentive. The shower in our bedroom was old and broken. Had to stand almost on top of the taps to feel the dribble that came out. Also was lukewarm and couldn't turn up anymore. Room was cold and heating was slow, old and noisy. Our window wouldnt close properly so a constant draught and noise came in. Bed was comfy. Staff were friendly but rushed as so busy. Couldnt get a bowl for cereal at breakfast as had none clean and was told others in dishwasher.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 14 日
Jon
Jon,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 14 日
真实旅客
4 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 10 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 8 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 1 日
Great
Great
Gethin
Gethin,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 27 日
Brenda
Brenda,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 22 日
Derek
Derek,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 21 日
Marilena
Marilena,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 18 日
Elaine
Elaine,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 17 日
Tired, high service charged.
Hotel is looking tired, lounge area seating stained,
Not impressed that service charge on all purchases, their shuld be an option on the card machine to allow refusals