Everything in our room worked OK, but the quality level was not as I remember Holiday Inn: used to be a frequent customer before retirement.
The stand-out feature for me was the excellent service we got from the hotel staff, in particular the restaurant staff. Far better than most hotels.
Nice big car park.
Philip
Philip,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 2 日
George
George,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 2 日
Nice spacious room but noisy
Bit noisy as we were to the front and there was numerous coach parties leaving from 5am.
Front staff very polite
Lee
Lee,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 2 日
Disappointing.
Chosen because of closeness to M6 motorway and convenience. Expensive food/drinks. Souless dining area. No lounge. Some aspects of the rooms looking tired and dated for a supposed 4 star hotel. Sadly it is not. Staff seemed disinterested in some cases and better training/knowledge/experience required. Incorrect meal time information given on front desk to several customers. For August the radiator did not need to be on full in our room. Little or no dress code. Definitely needed for some staff.
Brian
Brian,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 1 日
Natalie
Natalie,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 30 日
chris
chris,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 27 日
1 night stay
One night stay. Just what was needed however for a double bed this was extremely small for 2 people. Also only 1 cup in room for tea/coffee, when room was booked for 2 people. Food ok. Breakfast buffet was half empty. Could have been kept on top of.
Catherine
Catherine,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 25 日
Bitten biscuit
A bitten biscuit was found in the cup in the room
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
steven
steven,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 17 日
Usman
Usman,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 15 日
Fine
Perfectly fine for one night. The whole place is looking a bit tired and could do with renovating. Staff were fine although the stay was marred by having a power cut.
Malcolm
Malcolm,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 14 日
Andrew
Andrew,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 6 日
Mostly quite good rooms are looking a little jaded the electric went out for 7 hours weather it was the hotels fault or not it was quite disturbing being in a pitch dark hotel including corridors etc.
Michael
Michael,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 1 日
Housekeeping needs attention.
Great location, relaxing bar, spa & restaurant, book housekeeping needs attention.
The 2nd floor access was strew with empty glasses & a bottle of bleach at 5.30pm..
Shower area was grubby insidevthe tray & outside.
Base of table kn the room was very dusty.
The rooftop outside my window was strewn with empty bottles & cans & there was a pair of kids socks under the window.
The pool changing area was so wet the floor was slippy. Jacuzzi not working either.
Not really up to the standard of Holiday inn hotels and i was disappointed 😔
Cheryl
Cheryl,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 29 日
Lovely stay here for my birthday. Quiet and restful. Food in the restaurant was excellent. Big shout out to Harrison (from the restaurant) who made sure that I was well looked after!
Derilyn
Derilyn,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 29 日
Great Location
JASON
JASON,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 28 日
Customer service?
I would not book through hotel.com again, when it goes wrong you don't get any help
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 27 日
Gifty M
Gifty M,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 24 日
Stayed for family wedding in Lancaster, staff were friendly and helpful, well located for wedding
Ian
Ian,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 22 日
A good stay was had by all.
We were travelling to a family wedding and stayed overnight at the Holiday Inn to make it easier to be fresh on the morning. We were made very welcome at reception and ate in the restaurant which was good. The rooms were good and clean. Breakfast was satisfactory.
Graham
Graham,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 19 日
Nice hotel
Rooms a little dated, bath/shower had mould buildup not the cleanest environment! Facilities were great, breakfast was great too! I would stay here again but would request a the bathrooms to be thoroughly cleaned!