Decoration is tired looking, especially the Bear bar. Speaking of which, hotel guests can only purchase drinks until 10.10pm? That was surprising!
Bed was comfy, bathroom clean, room tired looking though.
As your bar is closed completely by 11pm, why is it acceptable for people to sit outside, at your tables, to laugh and talk loudly well into the night.
I had to contact reception at 2am to tell people to go home!!