Was there 50th birthday everything great guy checked us in was very nice and funny
Sally
Sally,1 晚行程
Hotels.com真实 住客点评
10/10 绝佳
2026 年 1 月 19 日
Very good stay again
Sally
Sally,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 16 日
The room was very high standard. Ruby on the bar was very helpful with information on things in York, With her service she made it like we were in our local which is a great feeling, always ready to help with our orders with outstanding manners. Thank you to all the staff for a beautiful stay.
MICHELLE
MICHELLE,2 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 1 月 11 日
The lobby was nicely decorated and inviting. Comfy seating to wait while the small queue of guests were dealt with. Check in was quick and uneventful.
I was given a room on the second floor. The room itself was big and bright with a huge window. The bed was a really good size and pretty comfortable.
The room looked very tired and rundown, lots of scratches and chips around the edges of doors and walls. The bathroom was ok but very small. I had to laugh because there was a sign on the bathroom mirror boasting about how clean their rooms are, whilst right underneath it were drops of blue toothpaste all around the sink vanity. The toilet constantly dripped after flushing.
The USB next to the bed was a nice touch, but a previous guest had left something wedged in there, so it didn’t work. The TV had also had the aerial and power lead removed from the back of it, so it took me a few minutes to get that all hooked back up again to get the TV going.
It was an adequate stay, but the hotel was nothing special. I couldn’t report any of the issues as I checked out, because the fire alarm test was happening.
Jade
Jade,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 3 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 23 日
Breakfast was excellent and cooked fresh, considering it was a buffet. Hotel was clean and staff very friendly. I will definitely return
John
John,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 19 日
Lovely atmosphere. Friendly staff
Patrick
Patrick,1 晚商务旅行
Expedia真实住客点评
8/10 很好
2025 年 12 月 13 日
Room was clean warm and comfortable . Bed was really comfy aswell. Breakfast was lovely loads of variety tasty restaurant area is spotless, only problem was the coffee machines aren’t the best take forever to dispense .
Susan
Susan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 10 日
mike
mike,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 12 月 6 日
Very disorganised. Someone was allocated the same room as us and tried to enter with their room key when it was occupied by us.
Then later that evening a member of staff knocked on our door asking if we’d seen a lost black case.
In the positive side, breakfast is good & there is a large free car park for hotel residents
Linda
Linda,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 29 日
Nice room, clean, quiet, iron, kettle and hairdryer... Nice chill area downstairs, nice seating area outside, weather permitting... On main bus route for into town 15mins or so...a spar and a few nice pubs also on the main road from the hotel.. I would defo stay again 👍👍👍staff nice and friendly.
Jeanette
Jeanette,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 29 日
Bradley
Bradley,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 11 月 25 日
Michael
Michael,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 24 日
Davinder
Davinder,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 22 日
Craig
Craig,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 11 月 21 日
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 18 日
Staff were courteous and breakfast was good. Noisy, inconsiderate guests in various neighbouring rooms prevented a good night’s sleep (despite it being a less busy Sunday night at the hotel).