This is supposed to be a 4 star hotel. I've stayed in cleaner 2 star hotels that deserved more. The room was old and tired looking. Under the bed wasn't clean(I discovered this when I picked up something I dropped). The air con only worked intermittently, and the window could not be opened. It was also noisy, especially at night. It sounded like footsteps and doors echoing in a stairwell. The options on the menus were extremely limited for someone who has specific dietary requirements. If you had more than soya milk as a milk substitute, I may have had breakfast there. I will not be using Holiday Inn anywhere again.
Mrs Diane
Mrs Diane,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 4 日
The rooms need refurbishing
Deborah
Deborah,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 1 日
James
James,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Good location, plenty of parking and excellent breakfast
Paul
Paul,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 29 日
Overall all good; not much vegetarian options for the residents in dinner; good breakfast; coffee machine probably not working permanently
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Great stay
Great friendly staff. Room and hotel clean and welcoming
Scott
Scott,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 24 日
Visit to York
A very nice stay. The hotel is a mile from the park and ride which was cheap and very efficient. The only issue we had was evening meals Poor menu, too much spicy on it. While breakfast was good evening meal was very average and poor choice unless you like spicy food
Linda
Linda,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 17 日
Great Place to stay
Great staff lovely refurbishment on reception anf bar area. Rooms could do with updating.
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 14 日
David
David,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 6 日
York city visit
We enjoyed our stay.
simon
simon,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 5 日
Training needed
Hotel fine, night manager zero common sense and competence.
mollie
mollie,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 4 日
Not clean
Not clean. Run down. The bathroom in particular was not well cleaned. The corners of the shower had pink slime, the tile was moldy in spots. The door frame around the bathroom door had a large bkack smudge.
grace
grace,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 2 日
Races.
Good location by the racecourse.
Excellent choice for breakfast.
Spacious area to eat.
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Breakfast was good plenty of choice.
Terry
Terry,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 25 日
Good but not exceptional
We stayed for two nights. The breakfast had alot of variety and was quite economical as kids were free. The sofa come bed was not comfortable. The room was pretty standard in general.
Dania
Dania,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Srijana
Srijana,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 20 日
Review
It was horrendous, you could hear every single noise. The walls were so thin they may have not even been there. The guests on the other side were awake from 5am, shouting, singing, slamming doors. Every time a door slammed we sat up thinking someone was coming in through the room. The shower fell apart
Lisa
Lisa,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 20 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
We had an pleasant stay and all staff were very friendly.
We ordered some snacks on one of the nights at 9pm and were told tge kitchen is closed. But when checked in we were told we can order till 9.30pm. So we told the receptionist named Erin, who was very helpful and reported this. Later we went to our room and got our snacks on the house,which we were not expecting this. Erin was very professional and polite who dealt with situation which we appreciate it dearly.
Breakfast was great!