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El Fenn

4.5 star property
Property with spa, near Jemaa el-Fnaa

Choose dates to view prices

El Fenn is just 4 mi (6.5 km) from the airport and offers a shuttle. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or mani/pedis. 3 outdoor pools and 2 bars/lounges are onsite, and rooms offer up nice touches like espresso makers and bathrobes.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pet friendly
  • Bar
  • Parking available
  • Pool
  • Spa

Main amenities (12)

  • 41 guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Rooftop terrace
  • Valet parking
  • Room service
  • Babysitting
  • Airport shuttle
  • 24-hour front desk
  • Garden

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • 2 bedrooms
  • Garden
  • Furnished balcony or patio
The current price is CNY3,644
CNY4,326 total
includes taxes & fees
Dec 2 - Dec 3

Why we love this property

Spa serenity
The full-service spa offers facials, massages, and body treatments in dedicated rooms. A Turkish bath and garden create a complete wellness sanctuary.
Culinary indulgence
Experience Moroccan cuisine at the restaurant, and toast at 2 bars. The hotel offers free continental breakfast, private dining, and in-room champagne service.
Champagne and bathrobe
Curated decor welcomes guests into guestrooms with furnished balconies. Indulge in champagne service, turndown service, and minibars.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room (Extra large)

Room (Extra large) | 2 bedrooms, minibar, in-room safe, individually decorated

Room (Extra large)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Free cribs/infant beds
2 bedrooms
Bathrobes
Hair dryer
Private bathroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Small)

Room (Small) | 2 bedrooms, minibar, in-room safe, individually decorated

Room (Small)

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Fireplace
Air conditioning
Free cribs/infant beds
2 bedrooms
Bathrobes
Hair dryer
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Medium)

Room (Medium) | 2 bedrooms, minibar, in-room safe, individually decorated

Room (Medium)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Individually decorated
Fireplace
Air conditioning
Free cribs/infant beds
2 bedrooms
Bathrobes
Hair dryer
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Large)

Room (Large) | 2 bedrooms, minibar, in-room safe, individually decorated

Room (Large)

Highlights

Furnished balcony or patio
Individually decorated
Fireplace
Air conditioning
Free cribs/infant beds
2 bedrooms
Bathrobes
Hair dryer
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | 2 bedrooms, minibar, in-room safe, individually decorated

Family Suite, 2 Bedrooms

Highlights

Furnished balcony or patio
Individually decorated
Fireplace
Air conditioning
Free cribs/infant beds
2 bedrooms
2 bathrooms
Hair dryer
  • 75 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms | 2 bedrooms, minibar, in-room safe, individually decorated

Family Suite, 3 Bedrooms

Highlights

Furnished balcony or patio
Individually decorated
Fireplace
Air conditioning
Free cribs/infant beds
3 bedrooms
3 bathrooms
Hair dryer
  • 90 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Extra Large Room with Private Terrace

Extra Large Room with Private Terrace | Terrace/patio

Extra Large Room with Private Terrace

Highlights

Furnished balcony or patio
Individually decorated
Fireplace
Air conditioning
Free cribs/infant beds
Separate bedroom
Bathrobes
Hair dryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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9.2 out of 10, Wonderful, 638 reviews
The price is CNY5,276
CNY5,880 total
includes taxes & fees
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About the neighborhood

Map
2 Derb Moulay Abdellah Ben Hezzian, Bab el Ksour, Medina, Marrakech, 40000

What's nearby

  • Jemaa el-Fnaa - 5 min walk - 0.5 km
  • Koutoubia Mosque - 5 min walk - 0.5 km
  • Le Grand Casino de La Mamounia - 10 min walk - 0.9 km
  • Bahia Palace - 16 min walk - 1.4 km
  • Majorelle Garden - 2 min drive - 1.9 km

Getting around

  • Menara Airport (RAK) - 13 min drive
  • Marrakech Central Station - 8 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Safran By Koya - ‬2 min walk
  • ‪Kabana - ‬2 min walk
  • ‪L'adresse - ‬5 min walk
  • ‪The Rooftop Terrace - ‬1 min walk
  • ‪Portofino Pizzeria - ‬5 min walk

About this property

El Fenn

El Fenn is just 4 mi (6.5 km) from the airport and offers a shuttle. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or mani/pedis. 3 outdoor pools and 2 bars/lounges are onsite, and rooms offer up nice touches like espresso makers and bathrobes.

At a glance

DONE

Hotel size

    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets stay free (dogs and cats only)
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Onsite valet parking (fees apply)
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Barbecue grills
  • Private dining
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • 3 outdoor pools
  • Art gallery on site
  • Designer stores on site
  • Full-service spa
  • Massage/treatment rooms
  • Reception hall

Accessibility

  • Elevator

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • 2 bedrooms
  • Turndown service
  • Free crib/infant bed

What to enjoy

  • Furnished balcony/patio
  • Individually decorated

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Dining

Onsite venue - This restaurant specializes in Moroccan cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 5.50 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: MAD 5.50 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MAD 150.0 per day

Parking

  • Valet parking is available for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Property Registration Number 16749

Also known as

El Fenn Hotel Marrakech
El Fenn Hotel
El Fenn Marrakech
El Fenn Riad
El Fenn Marrakech
El Fenn Riad Marrakech

Frequently asked questions

Is there a pool at El Fenn?

Yes, there are 3 outdoor pools.

Are pets allowed at El Fenn?

Yes, cats and dogs stay free.

Is parking offered on site at El Fenn?

Yes, there's valet parking on site (charges apply).

Is airport shuttle service offered by El Fenn?

Yes, an airport shuttle is available.

What are the check-in and check-out times at El Fenn?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at El Fenn?

No, this property doesn't have a casino, but Le Grand Casino de La Mamounia (13-min walk) and Casino de Marrakech (3-min drive) are both nearby.

What is there to do at El Fenn and nearby?

El Fenn has 3 outdoor pools, 2 bars, and a spa, as well as a Turkish bath and a garden.

Are there restaurants at or near El Fenn?

Yes, there's an onsite restaurant that offers Moroccan cuisine.

Does El Fenn have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around El Fenn like?

El Fenn is in Medina, a short 7-minute walk from Jemaa el-Fnaa and 6 minutes' walk from Koutoubia Mosque.

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El Fenn Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Everything was perfect. But what really left a bitter taste in my mouth is how inneficient, laziness, unwilling to help or simply incompetence call it what you want . But I left a small package at the hotel and was traveling to the rest of Morocco. I called the hotel to have them ship the package I left at there store . I was suprise to see that a hotel that level could not help me. They told me it was impossible , they had no way , no idea how to do such thing . I tried to convince them that there is no way that there is no local transporter . They told me no it doesn’t exist my only solution would be to drive back (I was already in fes) or to have a collect account with dhl. Well, even if I am not from Morocco and I don’t speak Arabic , it didn’t take me long to find a local compagny Ameex ( I am adding it her so try employee of el fenn can know for next client ) . Again there lack of initiative for such a top hotel was mind blowing.
Laurent, 3-night trip

10/10 Exceptional

Foi tudo perfeito
GIAN MATTEO, 5-night trip

10/10 Exceptional

El Fenn is just coming home in Marrakesh vibes. The staff is so friendly, you feel yourself as from the first moment home in a amazing atmosphere. Everything can be organized. The staff and especially Fawti from the breakfast team do everything to give you excellent service for your breakfast.
Diane, 4-night trip

10/10 Exceptional

.
Pedro, 1-night trip

8/10 Very good

Everything went perfectly fine. But the last experience left a bitter taste . When we left some gift we bought at there boutique. We called the hotel and the boutique
Laurent, 1-night trip

10/10 Exceptional

Extraordinário

Fantástico em todos os aspetos
claudio, 3-night trip

10/10 Exceptional

This is among the most unique properties in the world. The service is second to none and whoever designed the hotel should win a gold medal somewhere. Everything about El Fenn was excellent and as advertised. I rarely give feedback from travels, choosing to write about a place that is very very bad or excellent. In between doesn’t much matter to me. El Fenn? Gets a ten!
William, 3-night trip

10/10 Exceptional

Amazing property and staff!
Julian, 2-night trip

10/10 Exceptional

Staying at El Fenn with my fiancée was an experience we’ll never forget. From the moment we arrived, it felt like stepping into a hidden world full of beauty, warmth, and charm. The design of the hotel is absolutely stunning. Every room, hallway, and courtyard feels like a piece of art. It’s easily one of the most beautifully designed places we’ve ever stayed. Our room was incredibly comfortable. Everything from the bed, always having a cold bottle of water, to the little details made it feel special and inviting. But what really made the stay unforgettable was the staff. Everyone was so kind, welcoming, and genuinely caring. We didn’t feel like guests. We felt like we were coming home. What touched us most were the random acts of kindness from the staff, little surprises like complimentary desserts, free drinks, and thoughtful gestures that made us feel truly cared for. It wasn’t just hospitality, it was soulful. Every part of the experience had a touch of magic. Whether we were relaxing on the rooftop, enjoying a quiet moment in the courtyard, or just wandering through the hotel, there was a constant feeling of peace and wonder. El Fenn is more than just a hotel. It is a feeling that stayed with us long after we left. We’re already talking about when we can go back. Truly one of the best places we’ve ever stayed, and we can’t recommend it highly enough.
Aaron, 2-night trip

10/10 Exceptional

Design e bom-gosto, no coração da Medina

O hotel é incrível, repleto de obras de arte que fazem dele único. O serviço é impecável, e os gatos de estimação do hotel super bem cuidados, fizeram da nossa experiência ainda mais especial. O único ponto de melhoria é a limpeza dos quartos que poderia ser aprimorada, especialmente nos cantos e prateleiras.
Mirela, 4-night trip

6/10 Good

Extremely basic for the price. Noisy at night. Breakfast was served in broken chipped cups and plates. Tables sticky because they had not been cleaned. Rooftop service & food was limited.
Helen, 4-night trip

10/10 Exceptional

Loved this place

Have wanted to come here for years and it didn’t disappoint! Beautiful, calm, friendly
Clare, 3-night trip

10/10 Exceptional

Marrakesh experience

The place is in the heart of the Medina , beautiful place all the room are different and really taking care with amazing forniture , food at the bar and restaurant fantastic , liking fiesta to be back soon
Cristian, 2-night trip

10/10 Exceptional

Absolutely superb! Ayub at the front desk is particularly delightful.
Karen, 2-night trip

10/10 Exceptional

This is THE only hotel to stay at in Marrakech. The interiors are incredible!
Sally Ann, 4-night trip

10/10 Exceptional

This is a great hotel - we really enjoyed our stay. It is really beautifully decorated with quiet courtyards and marble staircases. It feels very homely with extremely polite and attentive staff. The location is perfect - steps away from the bustle of the medina, yet not too hidden away down alleyways - definitely an oasis of calm to relax in after a morning wandering the souks. The rooftop restaurant was superb - plentiful breakfasts, and the best food we ate in Marrakech for dinner. The rooftop terrace as a whole was the best we visited, with separate areas for the restaurant, bar (with a great atmosphere in evenings) and the pool area. The rooftop pool was impressively sized: there were two smaller pools on the ground floor as well but the roof one was definitely the best. It's not cheap. Other riads may have similar beautiful interiors (although unlikely such a nice pool, most look more decorative). The small room was smaller than I expected, and we didn't have a bath (most of the pictures on their website do...) There's an extra mandatory daily service charge of around 30 euros. However the overall set up is incredibly welcoming and relaxing, the location perfect, the food delicious, and we would definitely stay again tomorrow if we could.
John, 4-night trip

10/10 Exceptional

My go to for Morrocco!

Amazing hotel, with great customer service and overall great hotel to stay in. Highly recommend staying here!
Karla, 4-night trip

10/10 Exceptional

Amazing hotel

Honestly an amazing hotel. Great food, Amazing views. The service was impeccable. The room was super comfortable. Lovely pool
Rahul, 2-night trip

8/10 Very good

Beautiful property, friendly staff- all very helpful and genuinely kind. I found significant issues with the rooms though - from a shower that backed up flooding the WC, to mold on bathroom walls ( large areas covered in mold not little bits) a clogged, old hand shower, very spotty WiFi, heat out entirely in one room ( attributed the issue to a storm however it had began the day before) wobbly, unkept furniture, lounge chair on which the bottom had given out, loose, old bathroom faucets that were all loose and wobbly etc. For the price of the rooms (or any cost for that matter) I found all these things unacceptable. I brought up some of the significant issues to the staff while there(backed up plumbing etc) and was moved to 3 different rooms during my stay. The staff was accommodating but spent a lot of time apologizing (I felt so bad for them) I am a kind and reasonable person and I fault the facilities manager - Focus needs to expand to the basic function and care of the units and not rely so much on the “optics” and aesthetics to carry the property through. The things I noticed seemed chronic and to not have been tended to for a long time (like the mold covering a huge part of the wall- that would take months) To experience issues with BASIC ESSENTIALS like the bathrooms seems inexcusable. The service staff is kind and lovely but I will not stay here again. Whoever is in charge of maintenance of the units needs a talking to by ownership.
MZ, 10-night trip

10/10 Exceptional

this is the way to make marrakech really enjoyable.
2-night trip

10/10 Exceptional

A magical place to stay. One of the best hotels i have stayed.
3-night trip

10/10 Exceptional

Fantastische locatie dicht bij de medina. Mooie kamers en 's avonds veranderd El Fenn in een sprookje met veel kaarsen, verlichting, open vuurtjes etc. Het personeel doet er alles aan om het je naar de zin te maken. De kamers zijn stuk voor stuk schitterend ingericht. Noah, Bell, Ilham en Achraf (guest service) zijn geweldig in het uitzoeken van wat er te doen is qua uitstapjes eten etc.
3-night trip

10/10 Exceptional

Superbe
5-night trip

10/10 Exceptional

El Fenn is such a beautiful hotel, the art and decor are perfectly curated and the rooms are each so unique and interesting. The staff and service was perfect, food was great, water available everywhere, great amenities in the bathroom. Also went to the spa for the Royal Hammam treatment and really enjoyed it.
2-night trip

10/10 Exceptional

Can you give 6 stars?

We had a super time at El Fenn. Really a 5 star experience
Julian Charles, 7-night trip