Booked a Suite which was large and lovely ( room 219 ) few minor things that could have…
The staff were fantastic.
别忘了，集齐 10 个印章，送 1 晚奖励*住宿
英式早餐需另收费，成人大约 GBP 14.95，儿童大约 GBP 6.50
允许携带宠物入住，收费为每只宠物每晚 GBP 10
Bathroom a bit tired and unimaginative decor-drinks tray. Functional but a bit bland.
Julie, 全家住宿 1 晚, 2021年07月05日
Staff friendly and welcoming Lovely location Quick breakfast albeit sausage/bacon tough, rest was fine Ground floor view of nettles Tv remote needs a clean
全家住宿 1 晚, 2021年06月05日
Beautiful building, excellent view from the front of the house. Room was comfortable but a little tired and not very well appointed. Really nice outside area for drinks. The hotel is a wedding venue and the staff appear to focus their effort entirely in that direction. The communal areas of the hotel were dirty (one half drunk beer glass sat on a table at the top of the stairs for 48 hours before anyone moved it and even then they left litter on the floor next to it for a further 12 hours. This when they proudly boast that they’ve increased their cleaning as part of their COVID measures. Breakfast was okay! But the evening meal was frankly awful! Despite clearly explaining that my daughter was celiac they contaminated her food and caused her to suffer a painful reaction. I ordered the pork belly, it was the worst meal I’ve had in a hotel for 30 years! My other daughter ordered pumpkin pasta with vegetable chips. The pasta wasn’t properly cooked but they made up for it by cremating the chips! The meal wasn’t cheap, £133 for 4 with one bottle of wine (oh they delivered the wrong bottle, but did replace it when I pointed out that Dry Riesling isn’t the same as Sauvignon blanc). If you do stay at the hotel, my advice would be, eat elsewhere!
vernon, 全家住宿 2 晚, 2021年06月03日
Had Lovely day sat in the sunshine just after check in. We had planned to eat at the restaurant. However the dray of the outside teepee was far more relaxed. Overall a great chilled out stay
Stephen, 住宿 1 晚, 2021年05月28日
Surprised by the poor room I was given. Requested invoice not sent to me. Complained about room and ignored.
Ramesh, 商务差旅住宿 2 晚, 2021年05月25日
Stayed over for one night coupled with a spa day. Couldn't fault it. Every member of staff was super helpful and friendly - a credit to themselves, the customer training and recruitment. We also heard overheard a member of staff ordering a newspaper via a member of staff wasn't in yet for a disabled elderly couple who couldn't get out for one. That's taking it one step further! Well done and thank you for a nice stay.
Dale, 住宿 1 晚, 2021年05月25日
We had a lovely stay at this hotel. First trip away after lockdown. The staff was friendly and very helpful. Food was delicious. We had one incident that was quickly taken care off. We will be visiting again.
Cynthia, 住宿 3 晚, 2021年05月21日
Overall a good stay - rooms fine if a bit dark, food good but service for drinks slow and clunky. Gym and spa excellent and Covid safe. I’m sure things will be perfect once the staff get back into the grove.
Mark, 与朋友一同住宿 2 晚, 2021年05月18日
I have been using this hotel during lockdown, my first stay last night after the restaurant was opened. I thought I would stay in my room for my evening meal, I found it impossible to get the app to work so rang the restaurant and after a long wait for the phone to be answered I was told to use the app after explaining it didn't work reluctantly I felt was given the option to order by phone, however now I noticed a tray charge of £7.50 which I found a little expensive so I cancelled my order. I definitely wasn't feeling the love of the hotel the same as previously when it was happy to receive my custom during lockdown.
Rob, 商务差旅住宿 1 晚, 2021年05月13日
This hotel needs to update the pictures on selling websites as i booked the delexe double room for £84 and this room is very poor and not worth the money at all , the first room they gave me had a broken chair for doing business and none of the sockets worked so had to move to another room which was the same and very poor standard and not even been cleaned ,I will not be stayiing there ever again and would suggest the hotel invests in updated rooms to match the prices they are charging for a NON deluxe room for sure . Very Very disappointed and feel robbed of money
Lee, 商务差旅住宿 1 晚, 2021年05月11日