Unfortunately the front desk staff was very rude and blunt.
Tara
Tara,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Lovely central hotel
Good location for walking around Utrecht. Very friendly staff. Slightly compact but very comfortable room. Elevator available for ease of getting luggage up to our room.
Suzanne
Suzanne,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 20 日
Disappointed
The staff was a high point in an otherwise mediocre stay. The room with a view on the 3rd floor was cramped and dark with a minuscule bathroom. No common area or breakfast available. Parking was about .3 blocks away. You could pull up to front door of the hotel but there was no proper sidewalk to unload luggage, just a busy bike lane that was dangerous as bikes whizzed around the corner toward you. The elevator broke down on our checkout morning leaving us to negotiate 4 flights of stairs with luggage. If you are arriving by train not car and have minimal baggage and don’t mind a barebones experience but want central location, this hotel would work for you, otherwise keep looking.
kathryn
kathryn,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
A pet-friendly gem in Utrecht
This is the second time I was staying in this pleasant little hotel. The staff is incredibly kind and attentive. This time, we were especially pleased that the hotel is pet friendly as we brought our little Jackrussell with us. Also, the staff’s situation awareness in fixing us a late check-out was remarkable. The fact that they don’t serve breakfast didn’t bother us as there are great bakeries and hipsters cafes nearby.
Kai
Kai,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 15 日
Nice place, gets in its years and needs quite some renovation. High price for a mid/low quality hotel.
Intransparent calculation of city taxes (paid more than twice the amount of city tax in this hotel compared to a different place in the same city on the following days).
Tobias
Tobias,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 14 日
We arrived and were told we hadn't paid and had to pay for the room on arrival. After checking later in realised that we had paid so had been charged twice. This did eventually get sorted out but did take about 5 days. At the property the lift was often not working which was an issue for someone in the third floor with mobility issues. It is generally a nice hotel and other staff were helpful in sorting out issues after the initial check-in. Overall 3 star due to the fact that I haven't had any issues in other hotels of a similar standard that I've stayed in.
Stuart
Stuart,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 13 日
Henrik
Henrik,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Great stay. I will stay again.
Kathleen
Kathleen,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Ivonne
Ivonne,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 2 日
Jopie
Jopie,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 20 日
Positiivinen ylläri
Yllätys miten kiva ja hyvä
Sijainti pienellä hotellilla.