comfortable and clean, but wifi is not stable, room service need to improve.
真实旅客
Hotels.com真实住客点评
10/10 绝佳
2013 年 9 月 3 日
William C.
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 15 日
NOT a good experience
Electricity was out one AM - staff didn't seem to care or try to make it up to guests. They were scrambling but not trying to help appease people. Room service is only every other day but said we could ask. I asked for additional service 2 times and one of the times I asked them to just come up and get dirty towels and garbage while we were gone all day. I tidied it up & just needed stuff picked up for space. Service never came - I got back around dinner time & called to report. Staff could not be bothered & didn't seem to care at all! They were like "Sorry. They have now left. You can bring it down with cart. I can't leave the desk. "
Room wasn't that clean in general & kind of stuffy. It was NOT a good deal for the money & nothing was near for amenities. Electricity was out 4-5 hours. I was told I couldn't use work out room despite saying I didn't need the equipment. Also, there is no pool despite when you look up hotel on google, there is a pic that makes it appear there is one. We asked about that & mentioned the picture. Staff didn't seem to care one iota about that either - told us to "call around fitness centers that were near" without providing us a list. We did call but cost was $58 PER PERSON for it. Horrible, horrible experience. I asked about any running trails near & was told "No idea. I don't run." I was able to find a loop that I could do. I have stayed at the same Homewood Suites in Hot Springs & had a wonderful exp - THIS WAS A NIGHTMARE.
Angela
Angela,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
Justin
Justin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 14 日
真实旅客
7 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 8 日
It was great with the exception of food availability on Saturday…Went down for breakfast 40 minutes before end of serving and many things were gone or empty. Felt really bad for those people who came down after us but before 10am end time.
Christine
Christine,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 27 日
Julie
Julie,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 26 日
Jeongwook
Jeongwook,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 7 日
The insulation is poor as I could hear the traffic noise from the adjacent highway 26.
Peter
Peter,5 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 7 日
JAMES
JAMES,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 7 日
The people were nice. The room was disappointing. I have mold alerfies and the room had a mold smell. The windows were facing walls, hardly any natural light. We only stayed one night, but i tried to stay out of the room for a good part of it. Sleeping was difficult. The facility itself seemed nice.
Shannon
Shannon,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Matt
Matt,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Jorge
Jorge,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Great amenities and condition. Good breakfast spread. $15 parking fee is a bit annoying.
Steven
Steven,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 24 日
The staff was so friendly and so helpful! I will definitely be staying here again!