I was really surprised with the water bottles in the room, that you had to pay additional $$ to drink. I was also surprised there was no complimentary breakfast, but looking back into the details later, their website did state this. The elevator didn't work, and being on the top floor made it hard to lug our bags.
Scott
Scott,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 6 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 28 日
Disappointed
Felt more like a Motel than a 3 star. Elevator and hallways were dirty. Room was ok. The first room was cramped, asked the front desk if we could upgrade to a suite but couldn't because we booked through this app even thoughwe have Hilton honors, however they were able to accommodate us in a bit of a better room on the 3rd floor. Overall, just did not feel like a 3 star.
Gregory
Gregory,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Brandon
Brandon,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 13 日
Nice but not worth what I paid!!!
I stayed for one night and would have slept longer this morning but I woke up to a bug on my pillow. The hotel hallway was dirty and the people around my room were so loud all night.
Monique
Monique,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Travis
Travis,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 6 日
Rilma
Rilma,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 1 日
Room was nice and clean. We had to wait for almost an hour after check in time for our room to be ready. They offer breakfast but you have to pay for it.
Joshua
Joshua,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 26 日
ART
ART,2 晚行程
Travelocity真实住客点评
6/10 好
2025 年 6 月 24 日
Staff was great , super helpful but the property was not clean, felt like the property can use a remodel specially the floor carpeting
Goran
Goran,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 23 日
Needs a renovation of rooms. Carpets in common areas and hallways need to be replaced.
elizabeth
elizabeth,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Staff were excellent in their service.
Ama
Ama,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 19 日
gary
gary,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Close to the stadium
Krystal
Krystal,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 14 日
Wonderful stay in Hummelstown
Very nice hotel with clean spacious rooms. Wonderful bathroom. The hotel was in good condition and I would stay there again.
Debra
Debra,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 13 日
Good location
Michael
Michael,2 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Tiffany
Tiffany,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 7 日
Nice staff. Rooms were clean.
Jeffrey
Jeffrey,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 7 日
This place would be perfect if they enforced pool rules, quiet times, and getting breakfast didn't take an hour. It's conveniently located to hershey park and shopping. We bought the breakfast package but it takes forever. One day we didn't even get our breakfast. They were catering to a class trip and told us they didn't know how long it would be for our food. We were paying guests too and I thought it was wrong. There were unattended, out of control, kids in the pool with no adult supervision. Kids would run up and down the halls screaming and knocking on doors, at all hours. Nothing was ever done about it. Im not sure id stay here again due to the noise.
Rebecca
Rebecca,4 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 1 日
On a whole it was pretty good.staff helpful and kind
Suzanne coburn
Suzanne coburn,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 27 日
I was supposed to stay one night at this hotel with my girlfriend on our way down to visit a friend and we ended up getting sick two days before we were supposed to leave. When I went to apply for a refund for the room I was told that Hilton Garden is “holding firm” on their cancellation policy and I will not be receiving a refund. For a billion dollar corporation, this is a pretty bad look. When it comes to getting sick and unable to travel, not being able to get my money back is very disappointing and I will NEVER be staying at another Hilton hotel or any property related to Hilton. Your customer service and hospitality could not be any worse!