In the heart of downtown London, DoubleTree by Hilton Hotel London Ontario offers an upscale retreat with a grocery store and shopping on site. Guests rave about the helpful staff while they enjoy an indoor pool, coffee shop/cafe, hair salon services, dry cleaning/laundry services and meeting rooms.
London, ON (XDQ-London Train Station) - 7 min walk
London Station - 7 min walk
Ingersoll Station - 31 min drive
Restaurants
Tim Hortons - 9 min walk
Crabby Joe's Bar & Grill - 4 min walk
The Morrissey House - 4 min walk
Tim Hortons - 5 min walk
Green Window - 7 min walk
About this property
DoubleTree by Hilton Hotel London Ontario
DoubleTree by Hilton Hotel London Ontario puts you in a great location, within just a 10-minute walk of London Convention Center and Victoria Park. You can splash around at the indoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. A 24-hour fitness center and a snack bar/deli are other highlights. Fellow travelers say great things about the comfortable beds and helpful staff.
At a glance
DONE
Hotel size
323 rooms
Arranged over 22 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Late check-in subject to availability
Minimum check-in age: 19
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
DONE
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 40 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
WIFI
Internet
WiFi in public areas*
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Uncovered onsite self parking (CAD 30.00 per day)
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Shared microwave
Snack bar/deli
Traveling with children
Children stay free (see details)
Grocery/convenience store
What to do
Shopping
Bicycle tour information
Skiing nearby
Working away
Meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Bike storage
Facilities
1 building/tower
Built in 1975
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
An indoor pool
Shopping mall on site
Banquet hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
27-inch TV
Premium cable channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Recycling
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
WiFi is available in public areas for CAD 15 (rates may vary)
Cooked-to-order breakfast is offered for an extra charge of approximately CAD 2.5 to 100.0 for adults, and CAD 2.5 to 100.0 for children
Children & extra beds
Rollaway beds are available for CAD 25.0 per night
Pets
Service animals exempt from fees
Pet deposit: CAD 250 per stay
Pets are allowed for an extra charge of CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay), plus a one-time cleaning fee of CAD 250
Parking
Uncovered self parking costs CAD 30.00 per day
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hilton Hotel London Ontario
Hilton London Ontario
London Ontario Hilton
Homewood London
Homewood Suites By Hilton Hotel London
Homewood Suites By Hilton London Ontario
Homewood Suites London
London Homewood Suites
DoubleTree Hilton Hotel London Ontario
DoubleTree Hilton London Ontario
DoubleTree By Hilton Hotel London Ontario
Hilton London Ontario Hotel London
DoubleTree by Hilton Hotel London Ontario Hotel
DoubleTree by Hilton Hotel London Ontario London
DoubleTree by Hilton Hotel London Ontario Hotel London
Frequently asked questions
Does DoubleTree by Hilton Hotel London Ontario offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel London Ontario does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Hotel London Ontario?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at DoubleTree by Hilton Hotel London Ontario?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of CAD 84.75 per accommodation, per stay, and there's also a deposit of CAD 250 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at DoubleTree by Hilton Hotel London Ontario?
Yes. Self parking costs CAD 30.00 per day.
What are the check-in and check-out times at DoubleTree by Hilton Hotel London Ontario?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at DoubleTree by Hilton Hotel London Ontario and nearby?
Have fun with nearby winter activities like skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
Are there restaurants at or near DoubleTree by Hilton Hotel London Ontario?
Yes, there's an onsite restaurant.
What's the area around DoubleTree by Hilton Hotel London Ontario like?
DoubleTree by Hilton Hotel London Ontario is in Downtown London, a short 7-minute walk from London, ON (XDQ-London Train Station) and 3 minutes' walk from London Convention Center. Travelers say the area is walkable and ideal for skiing.
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Reviews
DoubleTree by Hilton Hotel London Ontario Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
8.0
Amenities
8.8
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
The pool was consistently described as clean, warm, and excellent, with many guests enjoying their time in it. (25 reviews)
The hot tub was perfectly hot and a great place to relax. (9 reviews)
The gym facilities were clean and well-equipped with free weights and suitable for maintaining a routine. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Parking
Building
Restaurant
Location
Bed
Breakfast
Elevator
Lobby
Reviews
Verified
10/10 Exceptional
Apr 3, 2026
The staff were exceptionally friendly, welcoming, and attentive throughout our stay. Check-in was quick and seamless, and our room was impeccably clean. We had a very comfortable experience and would gladly stay here again.
Selena-Michelle
Selena-Michelle, 1-night trip
Verified
10/10 Exceptional
Mar 26, 2026
Amazing service to my room at late hours and pool was nice
Jordan
Jordan, 1-night trip
Verified
8/10 Very good
Apr 13, 2026
Room was clean. Could do with a renovation.
Furniture, carpet is worn and dated as well as the wallpaper.
Bed and pillows were comfy.
Cathy
Cathy, 1-night trip
Verified
10/10 Exceptional
Jan 24, 2026
Great room, courteous staff, and great location.
Randy
Randy, 1-night trip
Verified
10/10 Exceptional
Feb 13, 2026
Staff were great! Hotel was clean and spacious.
Jennifer
Jennifer, 1-night trip
Verified
8/10 Very good
Mar 6, 2026
It was a good location we were close to Canada Life Place.
The rooms were clean, everything we needed. The only issue was parking was a public lot.
Dan
Dan, 1-night trip
Verified
10/10 Exceptional
Feb 9, 2026
I love the lotion on the wall, the coffee in the room is delicious, room was clean, comfy bed
BETH
BETH, 1-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Staff greeted us with courtesy on arrival and sweet treats. Feeling safe and comfortable was very important and your hotel provided us with a good experience.
rino
rino, 2-night trip
Verified
8/10 Very good
Jan 13, 2026
Clean room, friendly staff
Sabrina
Sabrina, 1-night trip
Verified
10/10 Exceptional
Dec 29, 2025
Clean room and staff is great.
Thomas
Thomas, 1-night trip
Verified
10/10 Exceptional
Jan 18, 2026
Stayed one night , very comfortable , clean, very friendly, helpful staff.
Definitely stay again
N Martin
Nicki
Nicki, 1-night trip
Verified
10/10 Exceptional
Feb 8, 2026
The staff was super friendly and helpful! The rooms were clean. The only down side was the limited parking.
Krystal
Krystal, 1-night trip
Verified
8/10 Very good
Oct 31, 2025
Great staff & accommodations.
Lynn
Lynn, 2-night trip
Verified
10/10 Exceptional
Jan 7, 2026
The lobby was lovely. The room was spacious and the staff were very nice.
Margie
Margie, 2-night trip
Verified
10/10 Exceptional
Jan 30, 2026
The room was clean ad the staff at Blakes was extremely friendly!! nice experience. Make sure you get your warm cookie upon check in, best one!
Awilda Carolina
Awilda Carolina, 1-night trip
Verified
10/10 Exceptional
Jan 24, 2026
Clean room with a bathtub! If your coming to London ON choose DoubleTree :)
Jason
Jason, 1-night trip
Verified
8/10 Very good
Feb 8, 2026
Easy & friendly check in with warm yummy cookies.
Got the cheapest room option and still found it to be clean and comfy. Good location to the canada life stadium (11 min walk). Parking wasn't provided but i found public parking across the road on spot hero for 11$ for 24 hours. Breakfast at blakes was an easy option inside the building with reasonable prices.
tiffany
tiffany, 1-night trip
Verified
10/10 Exceptional
Jan 21, 2026
Clean rooms, beds were not the most comfy. Parking is across the street from the hotel and not the most convenient for those with accessibility needs. Restaurant in the hotel was great and had a wonderful breakfast buffet with something for everyone! Staff were friendly and helpful.
Adam Stoppa
Adam Stoppa, 2-night trip
Verified
10/10 Exceptional
Nov 30, 2025
The staff was amazing
Suzette
Suzette, 1-night trip
Verified
10/10 Exceptional
Oct 12, 2025
Room was clean staff were friendly bed was comfy.
Nicole
Nicole, 1-night trip
Verified
10/10 Exceptional
Nov 10, 2025
Clean & friendly staff
Vanessa
Vanessa, 1-night trip
Verified
8/10 Very good
Dec 1, 2025
Really easy to check in, despite me arriving early! Staff was friendly and efficient. The room was clean and comfortable, perfect for a weekend stay.
Isabell
Isabell, 2-night trip
Verified
8/10 Very good
Jan 26, 2026
Room was very good. Hot water at sink took forever to arrive.
Be nice if there werexa couple bottles of water in the room. Dining room excellant, good menu.
william
william, 1-night trip
Verified
8/10 Very good
Nov 6, 2025
Great front desk staff! The room was a little outdated but the staff was great. Excellent location