While the room appeared clean, only half the lights worked. It smelled very strongly of both Indian food/incense and smoke and marijuana! It gave me a headache and made my daughter ill. Had lots of single men hanging around doors and along balconies. Also a lot of homeless near. We took our luggage in, went to dinner, and came back to check out. Didn't stay, didn't use beds. Told them the problem and asked for a refund, they charged us anyway.
Patricia
2 晚家庭旅行
6/10
Room AC unit required filter change or service, musty smell
真实旅客
1 晚行程
2/10
Arrived and they admitted they had my reservation on a room I had prepaid for for 2 nights...but they had no rooms available. While discussing the situation, ANOTHER couple arrived and they had done the same thing to them.Then they tried telling the booking company I had refused a room and would not offer a refund...was later told they would issue a refund, but then they never did. AVOID this Hotel, you have been warned.
Anthony
2 晚行程
6/10
Angela
2 晚行程
6/10
Appeared ok. Bed was old fashion spring mattress. Wall unit eventually ran cold. We were woken up multiple times during the night with sounds of animals moving around and digging in the walls. Did not sleep well.
Kelley
1 晚行程
4/10
The room was dirty. The toilet seat was broken. The bathroom fan was broken. The front desk staff was surly.
真实旅客
4 晚家庭旅行
2/10
When we arrived at 11:30 pm, we were told that they had given away our room. The excuse was that their system crashed. However, the attendant knew my name and the reservation. As of this writing, two full days later, we have not been refunded. Appalling.
SHELLEY
2 晚行程
2/10
Dani
2 晚行程
2/10
Wendy
1 晚行程
8/10
Robert
2 晚行程
10/10
David
3 晚行程
10/10
Chris
3 晚行程
4/10
Konrad
6 晚行程
10/10
Billy
1 晚商务旅行
2/10
drive up we new we made a mistake. zero parking, next door empty building with homeless people, lobby was locked had to speak to the person through a window, bed felt like we were sleeping on a box springs not a mattress, pillows were non existent. hotel attendant was not helpful at all.
Thomas
1 晚商务旅行
8/10
David
1 晚行程
10/10
Tamara
1 晚行程
2/10
Christianson
1 晚行程
2/10
Pulling up to the hotel and seeing two picnic tables full of questionable invidivuals outside was the first red flag. The lobby was easily over 80 degrees and smelled terrible. No elevator so after we carried everything to the third floor and found our room, we discovered that the bedding was dirty. Like, you could see hair and body grease on the sheets. The front desk had to go find clean sheets and they didn’t have them in the right size. We ended up just buying our own and taking them home because it was easier than trying to just leave and get a refund. The shower didn’t drain either, so we just waiting until we were at our next location. Super sketchy place. Super nasty. Also, the price it’s listed on Hotels.com is about $40 more than what it goes for a night.
真实旅客
1 晚家庭旅行
10/10
Paul
2 晚行程
10/10
Carl
1 晚行程
2/10
jerry
1 晚行程
8/10
I started going to the Red Roof because my dog stays for free. And I keep going because it is clean, quiet, budget friendly and location. It is owned and operated by a very nice and helpful family as well. Did I already mention that it was clean? Yeah, I did just thought I would remind you(: