We arrived very late and we were tired. Going up to our room and walking down the hall the carpet was very dirty. Trash, paper bits and in front of our door, a rubber glove. The carpet in our room was also dirty. We picked up a small safety pin, some chewing gum and nail clippings. The refrigerator has food and crumbs on top of it and there was no water in the room. Part of the resort fee is supposed to give you 2 bottles of water.
The next morning I brought it to the attention of the front desk and they had someone clean the room while we were gone. Still no water and the glove was still on the hall carpet. And still trash down the hall. I again brought it to the front desk and they said they would take care of it. We were there for 4 days and by the 4th day they finally picked up the glove. They did take off 20 bucks but that’s was all.
Elizabeth
Elizabeth,4 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 2 日
Would book again.
I enjoyed everything about my stay EXCEPT the bed. The bed was AWFUL so firm that it was painful. I came here with my husband and 3 kids. We stayed for 3 nights. We loved everything about this hotel. It was very clean, our room was clean (i did bring my own cleaning supplies because i like to clean surfaces, toilet and shower) i didnt want housekeeping. The kids pool was great fresh towels for guest. The food options were limited. I recommend getting food from surrounding areas or Laughlin River lodge general store or bowling alley. I went Wednesday to Friday so it wasnt packed. Even the beach wasnt packed. Its just the bed put me in so much pain and im only 31. Would come again if the bed wasnt painful. Hotel had electric chargers. They were not free. I had a room im the south premium tower. It also had a fridge.
Adrienne
Adrienne,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 1 日
Old and run down. Toilet kept running, bathroom sink kept locking up. No body wash in the shower dispenser even on day 2 when they supposedly serviced the room. Just kind of a let down.
Michelle
Michelle,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 1 日
gary
gary,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 1 日
Kamel
Kamel,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 31 日
Patrick
Patrick,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 30 日
Diana
Diana,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Bang for your buck.
There are plenty of food option in the resort. So whatever your budget is there something for everyone. The rooms where clean especially for it being an older casino. Very comfy beds. Especially after a long day of enjoying the private beach area.
Manuel
Manuel,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 29 日
Francy
Francy,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 29 日
Andrea
Andrea,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 29 日
Wilber
Wilber,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 29 日
Baldomero
Baldomero,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Jose
Jose,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
William
William,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 28 日
Room wasn’t ready for check in time. Sheets didn’t smell clean room ac was not working properly. Pool bar charged 80 dollars for a bucket crazy prices
Rey anthony
Rey anthony,2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 28 日
Stephanie
Stephanie,2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 27 日
Suggestions
Hotel was nice friendly staff but bring your own blow dryer waited over an hour with wet hair. Enjoyed the beach area the most and the water taxi . Order Starbucks on your app expect long lines. Would definitely go back again!
Sandra
Sandra,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 26 日
Maria
Maria,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 25 日
Don’t plan to stay Wednesday- Thursday
The stay was just okay. We won’t be going back though. A lot of the food was closed Wednesday and/or Thursday. There was only 1 water taxi running to take you hotel to hotel. The beach cafe service is HORRIBLE no matter what time or day we went.
Kelsey
Kelsey,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 25 日
Lauren
Lauren,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 25 日
Mauricio
Mauricio,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 25 日
Need better AC. The room was stuffy and the AC was not cool enough.