My room was nice and clean however it was one of my worst experiences I've ever had. It started upon arrival when there was literally nowhere for me to park. They were redoing a part of the parking lot and when I went into the front desk and said there were no available parking spaces I was told that I could park at the Best Western across the street. I asked if I could unload my luggage first and was told that I couldn't block the entrance and so I expressed concerns about having to carry all of our luggage across the street in the dark. I was told that I could park behind the hotel in a restaurant parking lot but I might get towed. They told me I would get a discount on my room for my trouble which they didn't actually give me. Then after getting settled in our room and in bed asleep we received a call from the front desk at 12:30 saying that they had received 2 noise complaints from our room and if they received another they would have to come up and see what was going on. I told them it was just me and my daughter and we were in bed and not making any noise. They were rude and acted like they didn't believe us. I went back to bed and then was woken up again in about 20 minutes with a call to apologize and say it was the room next to ours that was making all of the noise. Why would they call back at this time of night and why would they call at all before coming up and checking out the situation themselves? I was completely unimpressed with the way we we treated!
Kodie
Kodie,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 11 日
Average at best
I chose this hotel based on the reviews and it was very average. The cleanliness of my room was an issue. The toilet was not clean and had urine and hair on it when I arrived. Which made me wonder if the sheets had been changed. The breakfast buffet was a messy zoo, but the food was decent. Also, 3/4 of the parking lot was closed so I had to haul bags from the hotel across the street. I would not stay here again.
Gregory
Gregory,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 11 日
Modest low frills hotel in the perfect spot on a long road trip.
Jomita
Jomita,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
James
James,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 9 日
Mark
Mark,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Did a precheck in and room key was ready when I came to check in. Room was spacious and clean and comfortable.
Kandy
Kandy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Good night stay
It was awesome. They were very accommodating to not only me and my gf but also to my pup .
travis
travis,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 7 日
Trent
Trent,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 6 日
We enjoyed our stay! Very friendly and helpful staff!
Leslie
Leslie,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 3 日
Jerrajean
Jerrajean,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 2 日
It was a comfortable bed my wife got a good night sleep
Cody
Cody,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 1 日
Came to Pocatello to care for an aging mother. Hotel is older but well cleaned.
Kimberly
Kimberly,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 31 日
Just passing through. The only thing i saw that I didn’t like was the dirty windows and tracks were black. Otherwise it was pleasant.
Rona
Rona,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 31 日
Not by the elevator
The clerk that check us in was friendly and Informative. Our room was next to the elevator. How convenient, not so quite though. Heard every ding of the elevator and conversation in the hall.
Lauree
Lauree,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 29 日
👍
Julia
Julia,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Easy to locate and very friendly service for our one night cousins trip- everything was fine except the air was but stuffy trying to sleep- otherwise all went very well!!
Dee
Dee,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 26 日
Matthew
Matthew,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 15 日
Mark A
Mark A,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 15 日
Great place to stop
We came in late at night and ready for sleep. Checkin was fast and efficient. The room was very comfortable and clean
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 10 日
Scott
Scott,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 8 日
Robert
Robert,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 7 日
Nice comfortable hotel
This hotel was well staffed, and very helpful and courteous. The condition of the hotel was very clean and the room was in very good condition with a very comfortable king bed. We would stay here again if we came through Pocatello.