The reception staff were lovely . Very progressional and helpful . My room was small but lovely . Good bathroom . Wonderful you could access my room by lift . Didn’t breakfast . Will be staying again . Lovely area with restaurants nearby . Bed was a bit creaky.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 10 日
We had a very comfortable stay. We knew in advance that the room would be cosy as is often the case in this part of London. (I grew up not so far away). The lovely view of the gardens was a bonus. The large lobby was a nice surprise. Breakfast was advertised at one price in the lift and another online so we went elsewhere in the end but would definitely return. Good value!
Emma V
Emma V,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 9 日
Mon 2eme jours à la même hôtels notre chambre n'était pas nettoyer je leurs ai demandé pourquoi notre chambre n'était pas nettoyer mais ils nous on dis, qu'il fallait le demander
Mais oui aucune information était fourni ou dit à l'arrivée.
Très déçu.
Garry
Garry,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 5 日
Good
Amanda
Amanda,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 4 日
Really good just not great, worth the money
Overall a great stay, lovely staff and very accommodating with us being able to leave bags to explore on our last day after check out. Price was great for a family room. However there where some areas that let it down, beds are not great from mattress needing an upgrade to no mattress protector (all hotels should have this) room was clean but some hairs on bed and floor, very tight on space and a little tired. However price in my opinion reflects this, great location and would still stay again.
Philip
Philip,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 4 日
De less expensive rooms are in the basement without an opening window.
Hans
Hans,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 31 日
It was okay
Very tiny room and you could hear people talking from the next room as well as their tv.
Great location.
Youssef
Youssef,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 29 日
Emma
Emma,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
VINCENZO
VINCENZO,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 28 日
It was ok. One wobbly bed.
Fiona
Fiona,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 28 日
Overall stay was good. Front desk people very helpful and friendly with requested accommodations. Only the mattresses were in bad condition and not comfortable for sleeping.
Poonam
Poonam,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Damir
Damir,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 27 日
Carol
Carol,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 27 日
Geoffrey
Geoffrey,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 27 日
Eivind
Eivind,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 27 日
Poor Experience
Stella
Stella,7 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
John
John,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 26 日
Shambles
Check In was appalling. Computers down, could not check us in. Would not check in manually. Insisted on a photographic ID, which I did not have. Nothing in booking conditions to state this. No TV at all, 3 people tried but could not get any chanels