Very friendly and overall good experience. We picked the hotel because it had an EV car charger and a bar. The EV charger worked well, but we were disappointed that the bar was closed when we arrived at 9:30 even though it was supposed to be open until 10.
Amy
Amy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Weekend away!
We were in the area for a weekend away. Very nice, clean hotel. Room was very spacious as we has a king suite. Staff was friendly and helpful. Close to everything in the city. We would stay here again.
lisa
lisa,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 17 日
Kirsten
Kirsten,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 16 日
Staycation ruined
Went for a staycation, for the pool and the pool was broken. We were told it would be fixed first thing in the morning, when it wasn’t we went to the desk and they said noon, then it wasn’t and we went to the desk and they said they no longer knew when it would be fixed. Had to scramble to find an acceptable alternative and ended up spending $200 more than we planned.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 10 日
Meh Hospitality, Clean Room, Fine Stay
Front desk person was pretty unprofessional. The overall room experience was nice and I would recommend this place for comfort. Breakfast was okay, a decent variety and hours.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 9 日
Don
Don,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Diana
Diana,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
John
John,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 6 日
Check in was horrible waited 25 minutes and didn’t have the room I ask for the attendance didn’t even know if the room is clean or someone on it no explanation about extra money being held out took my card and told me what room no explanation
annaliza
annaliza,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Antoinette
Antoinette,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 3 日
Kerrisha
Kerrisha,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 31 日
Poor entrance
The entrance to the hotel is difficult to get to coming from the west. I tried to go through the plaza but there was no other entrance. Other than that, it was a one night stay to visit daughter. It was close to RIT. My son also left a dress shirt in closet. We never received a call about it.
Michelle
Michelle,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 31 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 30 日
Poor Experience
Check-in wasn't available until over an hour after specified time. My credit card was charged the morning of my stay, literally hours before check-in. Housekeeping walked into our room as we were unpacking, unaware that the room had been assigned. Pool wasn't available to use.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 12 日
Marc
Marc,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 27 日
david
david,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 15 日
Bridie
Bridie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 26 日
The front desk and staff were very friendly and kind. Easy and quick check-in and clean room
Kalaban
Kalaban,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 24 日
Esaak
Esaak,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 23 日
I reserved a handicap accessible king suite. The closest handicap parking spot opened the passenger side of my SUV into a curb covered with snow. It was hairy to maneuver. My visit was during the super frigid week in January 2025. The desk staff was not familiar with the layout of rooms in relation to parking.
Room is very nice.