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坎昆湾全包式酒店

3.5 星住宿

Cancun Bay All Inclusive Hotel

靠近兰哥斯达海滩的全包海滨酒店，设有池畔酒吧

选择日期以查看价格

坎昆湾全包式酒店的照片库

在海滩、白沙、沙滩椅、海滩遮阳伞
室外婚礼场地
露台
客房 | 沙滩/海景
在海滩、白沙、沙滩椅、海滩遮阳伞

点评

7.6/10
不错
入住坎昆湾全包式酒店，您可以到海滩上享受海滩遮阳伞、海滩按摩和排球等设施服务，度过一段欢乐时光，而且步行 5 分钟就能到达乌龟海滩。酒店的 2 个室外游泳池带给每个人无尽的快乐；有兴趣的客人还可以享受深层组织按摩、面部护理和芳香疗法、放松身心。酒店有 5 间餐厅，其中的El Faisan主打国际美食，供应早餐、午餐和晚餐。这家全包酒店的其他特色包括 2 间酒吧/酒廊、池畔酒吧和健身中心。住宿的员工和海滩获得旅客好评。

热门服务设施

  • 游泳池
  • SPA
  • 提供连通房
  • 酒吧
  • 健身房
  • 24 小时前台

主要服务设施 (12)

  • 每日客房清洁服务
  • 位于海滩
  • 5 间餐厅和 2 间酒吧/酒廊
  • 2 个室外游泳池
  • 健身中心
  • 遮阳伞
  • 海滩躺椅
  • 沙滩毛巾
  • 儿童游泳池
  • 热水浴缸
  • 池畔酒吧
  • 泳池酒吧

家庭挚爱 (6)

  • 儿童游泳池
  • 提供连通房/毗连房
  • 电视
  • 花园
  • 露台
  • 每日客房清洁服务
当前价格为 CNY1,431
总价 CNY1,761
包含税费
5 月 2 日 - 5 月 3 日

客房选择

可用的客房筛选条件
显示 4 种房型中的 4 种

显示客房的所有照片

客房 | 迷你吧、客房内保险箱、特色装修、遮光窗帘

客房

特色亮点

阳台或露台
独特装饰
空调
提供连通房
液晶电视
遮光窗帘
独立卧室
私人浴室
  • 30.99 平方米
  • 海洋景观
  • 可容纳 3 人（按实际入住人数收费）
  • 1 张双人床

显示Master Suite 3 Bedrooms的所有照片

Master Suite 3 Bedrooms | 迷你吧、客房内保险箱、特色装修、遮光窗帘

Master Suite 3 Bedrooms

特色亮点

阳台或露台
独立用餐区
独立起居区
独特装饰
空调
提供连通房
液晶电视
遮光窗帘
  • 95.93 平方米
  • 可容纳 8 人（按实际入住人数收费）
  • 2 张双人床和 2 张特大床

显示Junior Suite, 2 Bedrooms 的所有照片

Junior Suite, 2 Bedrooms | 迷你吧、客房内保险箱、特色装修、遮光窗帘

Junior Suite, 2 Bedrooms

特色亮点

阳台或露台
独立起居区
独特装饰
空调
提供连通房
液晶电视
遮光窗帘
2 间卧室
  • 56.30 平方米
  • 海景
  • 可容纳 5 人（按实际入住人数收费）
  • 2 张双人床和 1 张特大床

显示标准房的所有照片

标准房 | 迷你吧、客房内保险箱、特色装修、遮光窗帘

标准房

特色亮点

阳台或露台
独特装饰
空调
提供连通房
液晶电视
遮光窗帘
独立卧室
私人浴室
  • 30.99 平方米
  • 可容纳 3 人（按实际入住人数收费）
  • 1 张双人床

同类型住宿

小型开间套房, 热水浴缸, 海洋景观 | 迷你吧（备有免费物品）、客房内保险箱、遮光窗帘、熨斗/熨衣板

坎昆柯斯达西方全包度假村

  • 游泳池
  • 免费早餐
  • SPA
  • 免费停车
7.8 分，总分 10，还可以，2,367 条点评
新价格 CNY1,055
总价 CNY1,306
包含税费
6 月 1 日 - 6 月 2 日
坎昆柯斯达西方全包度假村
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街区简介

地图
Boulevard Kukulkan KM 3.5, Zona Hotelera, Cancun, QROO, 77500

附近有什么？

  • 乌龟海滩 - 步行 3 分钟 - 0.3 公里
  • 兰哥斯达海滩 - 步行 20 分钟 - 1.7 公里
  • 美洲广场购物中心 - 车程 4 分钟 - 4.5 公里
  • 托尔蒂海滩 - 车程 8 分钟 - 5.1 公里
  • La Isla购物中心 - 车程 11 分钟 - 10.7 公里

周边介绍

  • 坎昆国际机场 (CUN) - 22 分钟车程；20.6 公里/12.8 英里
  • 收费区内班车

餐厅

  • ‪Las Hijas de la Tostada - ‬步行 4 分钟
  • ‪Carnitas Michoacán - ‬步行 6 分钟
  • ‪Los Chachalacos - ‬步行 10 分钟
  • ‪Sirenas Raw Bar - ‬步行 11 分钟
  • ‪Beach Bar - ‬步行 9 分钟

住宿简介

坎昆湾全包式酒店

入住坎昆湾全包式酒店，您可以到海滩上享受海滩遮阳伞、海滩按摩和排球等设施服务，度过一段欢乐时光，而且步行 5 分钟就能到达乌龟海滩。酒店的 2 个室外游泳池带给每个人无尽的快乐；有兴趣的客人还可以享受深层组织按摩、面部护理和芳香疗法、放松身心。酒店有 5 间餐厅，其中的El Faisan主打国际美食，供应早餐、午餐和晚餐。这家全包酒店的其他特色包括 2 间酒吧/酒廊、池畔酒吧和健身中心。住宿的员工和海滩获得旅客好评。

全包

此酒店是全包住宿。房价包含住宿内的餐饮费用（可能会有部分限制）。

餐饮

包括所有自助餐、小吃和精选饮料
限时提供客房送餐服务（菜单有限）
客房内迷你吧（提供无酒精饮料）

活动和设施/设备

包括所有现场活动及设施和设备的使用。

陆上活动

健身设施
排球

课程/训练班/游戏

有氧健身
舞蹈
水上健身
瑜珈

娱乐活动

店内娱乐和活动
主题派对

语言

英语、葡萄牙语、西班牙语

住宿一览

DONE

酒店规模

    • 132 间酒店客房
    • 楼高 3 层
DONE

到达/离开

    • 开始办理入住：15:00；停止办理入住：正午
    • 提前入住，视供应情况而定
    • 延迟入住，视供应情况而定
    • 办理入住年龄不小于：18
    • 退房时间为 正午
    • 延时退房，视供应情况而定
DONE

特别入住说明

    • 前台工作人员将在客人到店时接待。
    • 如有疑问，请使用预订确认信上的信息联系住宿方。
DONE

入住要求

    • 需要信用卡、借记卡或现金押金，以支付杂费
    • 可能需要政府颁发的带有照片的证件
    • 办理入住的客人须年满 18 岁
    • 春假期间入住须年满 18 岁
DONE

宠物

    • 恕不允许携带宠物或服务类动物
WIFI

网络

    • 公共区域提供免费无线上网接入
LOCAL_PARKING

停车场

    • 免费 无顶棚的住宿内自助停车场
    • 住宿内轮椅无障碍停车场
    • 住宿内停车位数量有限
DONE

住宿外

    • 提供区域班车*
DONE

其他信息

    • 指定吸烟区

住宿服务设施

餐饮

  • 5 间餐厅
  • 2 间酒吧/酒廊
  • 池畔酒吧
  • 泳池酒吧
  • 公共区咖啡/茶
  • 每日免费招待会
  • 部分时段客房送餐服务
  • 小吃吧/熟食店

带儿童同行

  • 儿童游泳池
  • 杂货店/便利店
  • 现场救生员

游玩项目

  • 海滩
  • 瑜珈课程
  • 沙滩排球
  • 购物
  • 台球桌或撞球台
  • 乒乓球桌
  • 附近有生态旅游活动
  • 附近有徒步/骑行活动
  • 附近有划皮艇活动
  • 附近有浮潜活动

远程办公

  • 会议室
  • 会议中心（面积为 183 平方米）

服务

  • 24 小时前台服务
  • 礼宾服务
  • 旅游/票务服务
  • 干洗/洗衣服务
  • 行李储存室
  • 婚庆服务
  • 会说多种语言的服务员
  • 行李员/门卫
  • 沙滩椅
  • 沙滩毛巾
  • 海滩遮阳伞
  • 泳池躺椅
  • 池畔遮阳伞
  • 浪漫套餐

服务设施

  • 5 座楼/塔楼
  • 建成于 1978
  • 前台保管箱
  • 花园
  • 露台
  • 图书室
  • 公共区电视
  • 健身中心
  • 2 个室外游泳池
  • SPA 服务
  • 热水浴缸
  • 按摩/护理室
  • 当地艺术家展览
  • 综合性食物浪费政策
  • 综合性回收政策
  • 无塑料咖啡搅拌棒
  • 无塑料吸管
  • 拒绝一次性餐具
  • 宴会厅
  • 接待大厅
  • 布杂艺术风格

无障碍设施

  • 电梯
  • 电梯门宽度（厘米）： 74
  • 轮椅无障碍停车场
  • 10 店内无障碍停车位
  • 轮椅无障碍电梯通道
  • 轮椅无障碍游泳池
  • 轮椅无障碍餐厅
  • 店内提供轮椅
  • 入口处通道光线良好
  • 客房光滑地面

客房服务设施

娱乐消遣

  • 液晶电视
  • 有线电视频道

居家般舒适

  • 空调
  • 迷你吧
  • 咖啡机/沏茶壶
  • 熨斗/熨衣板

安心入睡

  • 遮光窗帘
  • 床单

珍奢享受

  • 阳台或露台
  • 特色装修

清洁梳洗

  • 淋浴设施
  • 环保洗浴用品
  • 吹风机（应要求提供）
  • 毛巾

办公通讯

  • 电话

餐饮

  • 免费袋泡茶/速溶咖啡

其他

  • 每日客房清洁服务
  • 客房内设有可存放笔记本电脑的保险箱
  • 提供连通客房
  • 环保洗浴用品
  • 当地地图

特色

SPA

住客可以尽情享受店内的 Spa 服务。店内设有 2 间护理室，包括情侣护理室及室外护理区。服务包括深层组织按摩、热石按摩、运动按摩和瑞典式按摩。提供各种护理疗法，包括芳香疗法。

用餐

El Faisan - 此餐厅可俯瞰泳池景观风景，擅长于国际美食，供应早餐、午餐和晚餐。
La Vista Sushi Zen - 此池畔主题餐厅主打日本菜，供应午餐和晚餐。住客可以在酒吧畅饮。提供欢乐时光优惠。需要预订。在特定日期营业
La Piña - 此池畔餐厅提供早餐、午餐和晚餐。住客可以在酒吧畅饮。提供欢乐时光优惠。每天营业
Trattoria - 此池畔主题餐厅擅长于意大利菜，仅供应晚餐。需要预订。在特定日期营业
BBQ Family Style - 此池畔家庭餐馆仅提供晚餐。住客可以在酒吧畅饮。需要预订。在特定日期营业

费用和政策

强制收费

在办理入住或退房时，住宿接待方会要求您支付以下费用。费用可能包含适用的税费：
  • 该城市征收一项税款：每间住宿每晚 USD 4.02

其他项目

  • 提供区内班车服务，额外收费
  • 可安排提早入住，需另付费（视供应情况而定）
  • 可安排延迟退房，额外收取 USD 55（视供应情况而定）

游泳池、水疗和健身房（如适用）

  • 8:00 至 20:00 可使用泳池。
  • 18 岁以下的住客不允许使用健身设施或热水浴缸；12 岁以下的住客仅可在成人监管下使用游泳池。
  • 按摩服务和SPA 护理需要预约，请在到达之前通过预订确认邮件上的电话号码联系住宿接待方以作安排

政策

酒店可提供连通房/相邻房，但需视空房情况而定。住客可通过预订确认上的联系信息向酒店提出要求。
只有经过登记的住客才可进入客房。
店内配备灭火器、烟雾报警器、保安系统、急救包和室外照明，客人可安心入住。
住宿接待方欢迎所有性取向和性别认同的客人（LGBTQ+ 友好）。
入住时用于支付其他杂项的信用卡上的姓名必须与预订客房时使用的原始姓名相同。
该住宿接待方接受以信用卡、借记卡和现金付款。
可使用信用卡：Visa、万事达

别称

Cancun Bay Resort All Inclusive
Qbay Cancun Hotel And Suites
Qbay Cancun Hotel Cancun
Cancun Bay All Inclusive
Cancun Bay Resort

常见问题解答

可以免费取消我在坎昆湾全包式酒店的预订并获得全额退款吗？

是的，坎昆湾全包式酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

坎昆湾全包式酒店有游泳池吗？

是的，有2 个室外游泳池和儿童游泳池。住客可以在 8:00 至 20:00 期间使用游泳池。

坎昆湾全包式酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

坎昆湾全包式酒店是否有停车场？

是的，自助停车免费。停车位数量有限。

何时可在坎昆湾全包式酒店办理入住和退房？

开始办理入住：15:00；停止办理入住：正午。提前入住需要支付一定费用（视供应情况而定）。退房时间为 正午。延迟退房需要支付 USD 55 的费用（视客房供应情况而定）。

坎昆湾全包式酒店是否有内部娱乐场？

不，该酒店不设赌场，但PlayCity Casino (4-min drive)和Royal Yak Casino & Sports Book (皇家雅克赌场和赛事投注区) (5-min drive)都在附近。

在坎昆湾全包式酒店及其附近有什么游览观光项目？

在温暖的季节，可以快乐地体验排球等活动。现场娱乐活动包括排球和瑜伽。在热水浴缸内放松身心，或尽情体验其他服务设施，例如2 个室外游泳池和2 间酒吧。坎昆湾全包式酒店也拥有健身中心和SPA 服务，以及花园。

坎昆湾全包式酒店店内或附近是否有餐厅？

是的，有 5 家店内餐厅，提供国际美食、海洋景观和池畔就餐。

坎昆湾全包式酒店配备任何户外私人空间吗?

是的，每间房间都有阳台或露台。

坎昆湾全包式酒店周边区域环境如何？

坎昆湾全包式酒店就在饭店区的在水滨，仅需 10 分钟步行可至坎昆剧院，3 分钟步行可至乌龟海滩。旅客们对于该酒店的优越地理位置予以强烈好评。

关于Cancun Bay All Inclusive Hotel的点评

点评

7.6

好

8.2/10

清洁度

8.2/10

员工和服务

7.6/10

服务设施

7.6/10

住宿条件和设施

8.0/10

环保

点评

10/10 绝佳

酒店服务周到，海边环境优美，还给我全家升级了套房，非常感谢！
Expedia真实住客点评

4/10 尚可

El hotel bien, pero el servicio hacia el mexicano pésimo.
José Rafael，2 晚行程
Hotels.com真实住客点评

8/10 很好

Edward，3 晚结伴旅行
Hotels.com真实住客点评

10/10 绝佳

Opinión de fin de semana

La comida no era la mejor, estaba bien pero nada complicado. Las bebidas no me gustaban. Bien ubicado, limpio algo caro para lo que es. El bar de la alberca cierra 6 pm y la alberca 8 pm. El otro bar cierra a las 11 pm pero todos están ahí pidiendo por que es la única opción que queda. Es un hotel ya viejo, necesita remodelarse.
Gabriela，1 晚结伴旅行
Hotels.com真实住客点评

10/10 绝佳

genaro，5 晚行程
Hotels.com真实住客点评

10/10 绝佳

Family Vacation

Great stay! Service was good, specialty restaraunts particularly LaVista were great. The buffet was okay, could always find something to eat. We had a Master suite for 6 people and it was very comfortable. The third room with the 2 double beds does not have it's own bathroom and is 2 steps down from the rest of the area which is not clear on the website. Our housekeeper Maja did a great job and Carlos at guest service helped us rent a car to do some sightseeing.
Barbara，10 晚家庭旅行
Hotels.com真实住客点评

10/10 绝佳

Plage et nourriture OK

La nourriture au buffet est OK, mais les petits resto tres bon! La plage est OK sans plus!
Glaurie，2 晚行程
Hotels.com真实住客点评

4/10 尚可

ERNESTO ARRIAGA，5 晚家庭旅行
Expedia真实住客点评

10/10 绝佳

Robert，6 晚行程
Expedia真实住客点评

10/10 绝佳

Muy acogedora
victor，2 晚家庭旅行
Expedia真实住客点评

2/10 很差

From start to finish bad. The food was terrible, every day practically the same, no breakfast options for people with intolerances or allergies, the staff was unprofessional and unfriendly, the managers as well. If you asked them for something directly, they would say yes and disappear, that happened in the restaurant, the pool and room service. One day it rained, and from my room to the restaurant I didn't have to go outside at all, even so I arrived with wet feet, the whole hotel was full of water. They indicate that there are different dining options. False, the same dining room rotates for each theme but has only 2 or 3 tables available. The snack bar at the indoor pool was always closed. The beach or what they call beach...no comments, impossible to swim because there is a pier a few meters from the shore. To walk along the beach? impossible, on one side there was a disused area with half demolished buildings and on the other side a few meters away there were buildings and you could not pass. We wanted to spend there every day enjoying the place but we were forced to hire 2 full day excursions to get out of there.
Lidia，5 晚家庭旅行
Expedia真实住客点评

10/10 绝佳

Darien，5 晚行程
Expedia真实住客点评

10/10 绝佳

Great customer service all around!
Kristian，5 晚家庭旅行
Expedia真实住客点评

6/10 好

I did not like this Hotel at all. It looks old and cheap and the stuff isn't welcoming or helpful at all. There's always piles of laundry on every floor and the floors where always wet when raining because the water would come through the ceiling. The beach is small (public) and almost doesn't have space to swim. Definitely recommend finding a different place.
Mariela，4 晚家庭旅行
Expedia真实住客点评

6/10 好

The server staff was great, for the most part were friendly and very helpful. However, I tried contacting before going on my trip weeks before hand and never got a answer. I tried everything call, emails, Facebook messages, and WhatsApp as well. Never got any answer from them. So made getting any additional information very difficult. So trying to arrange airport shuttle transportation was impossible. The first desk people changed mostly everyday we were there and some were not nice and not helpful at all. If you don't ask for anything they don't tell you. So the first two days of our trip we didn't know about extra activities they had and that you had to book reservations for the restaurants on site in the morning. But the cleaning staff did amazing respected our wishes .
Stephanie，5 晚家庭旅行
Expedia真实住客点评

8/10 很好

The food was amazing, the buffet is super convenient. The ONLY thing I didn’t like was that the room had a faint smell of mold (which I’m very familiar with). Other than that 10/10 stay for the price.
David，3 晚家庭旅行
Expedia真实住客点评

6/10 好

Liked-most staff were very welcoming and accommodating, beach was kept in excellent condition. Specialty restaurants of Japanese, bbq and Italian were great, the service exceptional! Memorized several peoples drink orders through the week, brought another just as you were finishing. Did not like-immediately greeted guest services by an invitation to a time share and weren’t providing service after refusing. We were there as a family and did not want to sacrifice a morning of time we planned to spend with our children, yet were then turned down/misinformed/given the run around to make special restaurant arrangements already included in the package we purchased. The excursions staff member much more respectful of letting us decide/discuss what excision we wanted. Buffet was repetitive, every day mostly same thing or trying to use up supplies from night before. Specialty restaurant nights broke up eating the same meals everyday, basic tasting, limited or no spices. Limited food options at points needing to know when what place was open, what it offered when…not really something you think of on vacation. Food was really the big let down of the week, as a basic example not being able to get guacamole in Mexico was a first time for us after staying several other locations. The other down fall was not on Cancun bay, the resort 2 down that played musics until 2-3am, we kept the windows closed and it was quiet enough to sleep. Just nice to be able to listen to the waves.
Denille Trendi，7 晚家庭旅行
Expedia真实住客点评

10/10 绝佳

Great service from all the staff. Super friendly people
Cindy，12 晚家庭旅行
Expedia真实住客点评

8/10 很好

While we had a wonderful stay with good food, service and room, our only grouse is the especially loud music that is played late into the night. While I understand people are on vacation and like to drink and stay till late at night, I think the music could have been reasonably less loud for those of us who like to retire earlier and get good sleep.
Sonam，16 晚浪漫旅行
Expedia真实住客点评

8/10 很好

RODESSA，5 晚行程
Expedia真实住客点评

4/10 尚可

It boggles my mind how this hotel touts itself as 4 stars and/or has that many reviews that bump it up to a 4 star rating on multiple sites. I am just grateful we were only there for 1 day. Location - as the name states it is in the “bay” which means the beaches are not the pristine crystal blue water you expect from Cancun. I personally don’t know if I would’ve felt comfortable going into that water. The beach area is small, but I would say it was surprisingly nicer than most the other properties on that same stretch, so that’s a positive. food - this is really where things go downhill. We were given a black and white Microsoft word pamphlet with the “amenities & restaurants” and found out theres technically only two restaurants - one changes the menu every night and you need a reservation which fills up quick, and a sushi restaurant that is only open two days a week. So our only option was going to the “Pineapple shack” by the pool in hopes to get some food for dinner at our ALL INCLUSIVE. Half the things we ordered were out of stock (which was told to us 10 minutes after ordering). We got the nachos, kids chicken quesadilla and burger… all were nauseating bad. Drinks - I’d suggest only getting beers. Pina colada and margarita were both gross. Staff - friendly enough. Probably the only positive of the hotel itself. The grounds actually were quite pretty. The room was atrocious. Very small, no towels, and mildew in the shower. But it had hot water and the AC was cold.
Anna，1 晚浪漫旅行
Expedia真实住客点评

4/10 尚可

Resort is old but I saw they are renovating some rooms. It is a small hotel. The thing that bothered me most, was people working in the hotel. I am not a needy person absolutely not, but I would rather take coffee by myself than asking someone. Some buffet staff was rude. I can’t say all. People serving eggs are very polite, but other staff, not all, but most were very ignorant and mean, like I felt like i shouldn’t ask for anything at all. Asking for spoon? Better not. Do I really need spoon? wouldn’t come back to this resort, just because of people working there. By the way, the lady cleaning rooms did great job.
Ida，6 晚家庭旅行
Expedia真实住客点评

10/10 绝佳

Luis，4 晚行程
Expedia真实住客点评

2/10 很差

Extremely loud music most of the days, vegetarian food options were extremely limited. WiFi had issues, struggled with ac , no blankets in the room
shantanu，6 晚浪漫旅行
Expedia真实住客点评

2/10 很差

Yu，3 晚行程
Expedia真实住客点评